Mouna Kaddoura, Human Resources Manager

Mouna Kaddoura

Human Resources Manager

Smart Cube Information Technology

Location
Jordan
Education
Bachelor's degree, Banking and Finance
Experience
12 years, 10 Months

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Work Experience

Total years of experience :12 years, 10 Months

Human Resources Manager at Smart Cube Information Technology
  • Jordan - Amman
  • June 2010 to January 2019

• Manage the recruitment and selection process. Recruit, interview, test and select employees to fill vacant positions.
• Oversee all aspects of human resources practices and processes.
• Develop, implement and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Consult legal department to ensure that policies comply with the labor law.
• Advise management in appropriate resolution of employee relations issues.
• Respond to inquiries regarding policies and procedures.
• Develop and maintain a human resources system that meets the top management needs.
• Prepare reports and recommend procedures to reduce turnover.
• Manage contracts with outside suppliers / headhunters.
• Build a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Assess training needs to apply and monitor training programs.

Senior Human Resources Officer (Training & Recruitment) at Specialized technical Services STS - Jordan –
  • Other
  • December 2006 to April 2009

Recruitment:

- Implementing the annual recruitment plan.
- Matching candidates to available positions.
- Conduct candidate tests (IQ, skill efficiency, English language).
- Conducting initial interviews, assessments and check offer letters and employee contracts.
- Constantly maintain an up to date database of applicant CVs for reference and for future recruitment requirements.
- Ensure that recruitment procedures are strictly adhered to.
- Follow up with managers concerning the performance objectives for new recruits.

Training & Development

- Implement annual training plan, arrange for required training by preparing ahead of time commitments, registration, payments and communication with training provider, trainee and line manager or BUM.
- Ensure that training procedures are strictly adhered to.
- Responsible for gathering data about training providers and training costs for training budgeting purposes.

City Training Officer at Morgan International - Jordan
  • Other
  • March 2005 to December 2006

Fully responsible about all aspects related to training; (courses, instructors, and candidates, etc ..)

Education

Bachelor's degree, Banking and Finance
  • at Amman Al-Ahliyyah University
  • July 2002
High school or equivalent, Litrary Stream
  • at Al-Ahliyyah School for Girls (CMS)
  • July 1998

Specialties & Skills

Implementing Training Programs
Offer Letters
Conducting Interviews
Candidate Selection
Employee Selection
Negotiation Skills
MenaItech & VOLT HR Systems
Communication Skills
Knowledge of MS Skills
Managerial and Leadership Skills
English written and spoken
IT - MS Office

Languages

English
Expert