Mounia louaar, Personal and Administrative assistant

Mounia louaar

Personal and Administrative assistant

Passpro

Location
United Arab Emirates - Dubai
Education
Master's degree, English Studies
Experience
1 years, 1 Months

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Work Experience

Total years of experience :1 years, 1 Months

Personal and Administrative assistant at Passpro
  • Lebanon
  • My current job since October 2023

Role and Responsibilities:

• Ensure client applications are being processed in a timely manner.
• Follow the company's protocol and system that streamline office administration functions to deliver a high-quality service.
• Identify and follow up with clients to gather missing information when needed.
• Provide administrative support to sales consultants.
• Supervise and train new personnel within the administration team.
• General customer service support to clients.

Teacher of English at Public Middle School
  • Algeria
  • November 2018 to April 2019

Role and Responsibilities:
• Prepare course content, activities and assess pupils' progress.
• Facilitate language learning.
• Design and develop training programs (outsourced and/or in-house).
• Use known educational principles and stay up to date on new training methods and techniques.
• Encouraging student participation.
• Communicating effectively with other teachers and educational organizations.
• Administrative tasks.

Education

Master's degree, English Studies
  • at University Of Batna 1
  • July 2015

Specialties & Skills

English
اللغة الألمانية
conversational French
MANAGEMENT
RESEARCH
CUSTOMER SERVICE
NEGATIVE FEEDBACK
SAP CRM

Social Profiles

Languages

English
Expert