Area Sales Manager
Al siddiqi Holding
Total years of experience :22 years, 7 Months
accomplishes area sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieves area sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
Meets area sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Establishes sales objectives by creating a sales plan and quota for districts in support of national objectives.
Maintains and expands customer base by counseling district sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
Recommends product lines by identifying new product opportunities, and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
Implements trade promotions by publishing, tracking, and evaluating trade spending.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
Accomplishes sales and organization mission by completing related results as needed.
Sales Achievement
Conduct sales analysis, follow up on market trends and monitor the competition’s activity
Propose ways to improve the business: in store merchandizing, opening hours, product mix…
Produce quantitative and qualitative sales report
Be present in the shop floor to generate sales and handling VIP customers.
Customer Service
Identify customer potential needs and use initiatives to meet those needs
Ensure consistency in customer service delivered and handle all complaints
Ensure building, maintaining and using the customer data base.
Stock Management
Enter all received goods and ensure stock control and proper record of all stock movements
Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action
Prepare for the inventory.
General Operations
Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provides feedback accordingly
Follow up on different issues with Mall Management such as mall promotions, permits, security…
Merchandising
Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
Implement all merchandising as per the brand’s visual merchandising guidelines
Conduct daily walkthroughs to check presentation standards.
Man Management
Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain
Manage, engage and delegate the responsibilities of the team reporting to him/her
Conduct the appraisal and assessment of own team members
Responsible for coaching and training own team members.
- Providing a high quality of customer service while coordinating and finalizing the orders from our VIP companies.
- Ensure that customer satisfaction standard has been meeting based on customer feedback through the development of a new policies and procedures.
- Ensure that all orders have sent on time without delay and after completing the quality checklist.
- Update the required statistics on monthly basis for the department.
- Submit accounting report including expenses, profit, and lost to help finalizing the budget.
- Do the best to solve any problem either with the clients.
- Built and maintained good cooperation with colleagues & coworkers.
Ensure that the articles are meeting the standard quality required.
-Review complaint relating to the quality and find out the best solution to be sure that will not face it again.
-Providing the management the accurate feedback about the quality and suggestions how to improve that.
-Arrange the weekly report required for the management.
-Prepare the quality check list and improve when required.
-Prepare quality processing map according to the quality checklist.
-Submit required accounting reports which help in finalizing the budget.
Ensure that staffs are assisting clients with a high quality of customer service.
-Prepare daily sales report and send to the account department.
-Review processing map which was generated by the supervisor and modify it when required.
-Improving customer service based on client feedback through the development of new policies and procedures.
-Provided support to the sales team, ensuring all sales and service objectives were met.
-Assist staff when required to minimize the probability of customer and trade persons, maintaining a high level of motivation.
-Arrange weekly and monthly staff roster and staff attendance.
-Arrange daily reporting and accounting for the branch sales.
-Arrange a monthly sales statistics report.
How to use the technology on learning to make learning more easy and effective.
How to participate the total quality management on manage the schools.
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