Moustafa Ismail, Senior Travel Consultant

Moustafa Ismail

Senior Travel Consultant

SAFA INTERNATIONAL TRAVEL

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, HOTEL & TOURISM.
Expérience
13 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 6 Mois

Senior Travel Consultant à SAFA INTERNATIONAL TRAVEL
  • Koweït - Al Koweït
  • Je travaille ici depuis février 2018

1-Ticketing & Tours Agent
2-Planning and arranging Holidays packages and trips.
3-Responsible for reservations and ticketing through Amadeus and Galileo System
4-Handles ticket issuance, reissue and refund
5-Dealing with suppliers online & offline
6-Submits daily Sales Reports
7-Assist and serves customers with a sense of responsibility for their utmost .
8- A dynamic, outgoing, flexible, through and organized candidate.
9-Solve clients ' problems, complaints, and alternative booking arrangements if they occur before the client's flight.

Travel consultant à Flyin
  • Arabie Saoudite - Riyad
  • février 2015 à février 2018

1-Ticketing & Tours Agent
2-Planning and arranging Holidays packages and trips.
3-Responsible for reservations and ticketing through Amadeus and Galileo System
4-Handles ticket issuance, reissue and refund
5-Dealing with suppliers online & offline
6-Submits daily Sales Reports
7-Assist and serves customers with a sense of responsibility for their utmost .
8- A dynamic, outgoing, flexible, through and organized candidate.

Receptionist à Dior Apartment Hotel
  • Arabie Saoudite - Riyad
  • juillet 2013 à août 2013

Book rooms and answer phones and work of tourism programs for clients and respond to customer inquiries and everything related to Guest.

Travel consultant & conferences organizer à Welcome Travel service and organize conferences
  • Egypte - Le Caire
  • novembre 2010 à juin 2013

1-Planning and arranging Holidays packages and trips.

2-Planning and arranging conferences

3-Dealing with suppliers online & offline.

4-Solve clients ' problems, complaints, and alternative booking arrangements if they occur before the client's flight.

Receptionist à Receptionist in MAY FAIR HOTEL
  • Egypte - Le Caire
  • août 2009 à août 2010

Book rooms and answer phones and work of tourism programs for clients and respond to customer inquiries and everything related to Guest.

Training in support of tourism operations à Training in Nawas Tourist Company
  • Egypte - Le Caire
  • juin 2007 à septembre 2007

Training on booking and the preparation of tourism programs from the beginning of the journey to the end of the journey

Éducation

Baccalauréat, HOTEL & TOURISM.
  • à Higher Institute for specific studies
  • juin 2009

Training to all acts of tourism companies, travel agencies, hotel business

Specialties & Skills

Online Services
Online Travel
Galileo
Amadeus
Microsoft Office
A general Course in basic kitchen & save food.
English course at (L.C.S.E)
A general Course in MS Office, Internet and I.T at (Compusoft)

Profils Sociaux

Site Web Personnel
Site Web Personnel

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Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Amadeus Advanced Course with a degree granted : A (Certificat)
Date de la formation:
December 2014
Valide jusqu'à:
January 2015
Amadeus Basic Course with a degree granted : A (Certificat)
Date de la formation:
December 2014
Valide jusqu'à:
January 2015
work experience (Certificat)
Date de la formation:
June 2007
Valide jusqu'à:
June 2007