مصطفى حسان, Learning and Development Manager

مصطفى حسان

Learning and Development Manager

Alfanar

البلد
المملكة العربية السعودية - الرياض
التعليم
ماجستير, Education and Learning Innovation
الخبرات
24 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :24 years, 4 أشهر

Learning and Development Manager في Alfanar
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ ديسمبر 2015

• Manage strategical and operational approaches comprise formulation of organizational learning goals, objectives, and learning drivers under the change management umbrella.
• Develop innovative plans and programs to maintain quality, safety, and procurement processes effectively.
• Develop plans and paradigms to guarantee a fluent implementation while managing change in organization.
• Design, develop and implement technical programs and curriculum, partner with internal subject matter experts (SMEs) and/or external vendors to achieve defined training, learning, and development objectives.
• Expertly manage reports development that included counseling, quarterly evaluations, supply, logistics, and personnel.
• Design and initiate talent management, succession planning, and change management programs.
• Maintain L&D budget and subsequently manage them to ensure maximum ROI.
• Establish and oversee leadership, innovation, and public speaking clubs such as Toastmasters Club, Innovation Club.
• Manage new employee orientation training process for more than 500 employees each year.
• Evaluate success of training programs and recommended improvements to upper management to enhance effectiveness.
• Communicate all learning and performance objectives, schedules and training assessments to upper management.
• Lead daily, weekly and monthly coaching, counseling and feedback sessions.
• Organize and edited training manuals, multimedia visual aids and other educational materials.
• Analyze effectiveness of training programs at all levels and recommended updates.
• Deliver wide variety of courses focused on personal, professional and organizational capabilities to enhance communication, team cohesion and group performance.
• Train new hires to perform cross-training exercises with experienced workers.
• Implement new learning strategies depending upon employees' skill levels.

consultant & Business Lecturer في Misr International University, MIU
  • مصر - القاهرة
  • سبتمبر 2014 إلى ديسمبر 2015

• Performed syllabus contents.
• Designed best proposal for new syllabus.
• Reviewed new process & procedures.
• Agreed with dean on new technologies and decide on which is more eligible for faculty.
• Set exams & manage exams committee.
• Improved interview & approval system for new candidates.
• As lecturer:
• Delivered SOC204 and CS-106 Subjects.
• Updated business subject for business administration faculty CS-106 Subject.
• Established Presentation Skills & Coaching Skills for new TA's and instructors.

Training and Development Manager في Tech House
  • الإمارات العربية المتحدة
  • يناير 2011 إلى أغسطس 2013

and outline TNA for external clients.
•Determine gap analysis and root causes.
•Pick suitable interventions & solutions
•Evaluate current training life-cycle and provide guaranteed developmental plans.
•Target new 15 local clients per annual with 40% annual increment.
•Target new 3 international clients per annual with 50% annual increment.
•Create comprehensive performance reports, and evaluations for companies and organizations.
•Review and edited all training materials for accuracy and company policy compliance.
•Test all training software and hardware prior to commencing training programs.
•Select and assigned instructors to conduct specific training programs.
•Create in-depth training manual for all employees.

Training and Development Manager في Mokatam International & Language Schools
  • الإمارات العربية المتحدة
  • يناير 2009 إلى يناير 2013

training methods to diversify instruction, strengthen learning opportunities and enhance program success.
•Determine gap analysis.
•Select suitable interventions & solutions.
•Developed learning culture and applied 3 obligatory developmental skills for each staff member.
•Responsible for IT curricula management.
•Establish summer school for parents learning.
•Directed field training to enhance participants' skills.
•Managed new employee induction training process for more than 150 employees each year

Program Director في Berlitz Egypt & FGF
  • الإمارات العربية المتحدة
  • يناير 2002 إلى يوليو 2011

Future Generation Foundation) (BBSA /GRP Program sponsored by FGF)
•Improved success of program by making proactive adjustments to operations.
•Developed comprehensive program from ground up, laying out framework and defining roles.
•Identified risks and developed mitigation plans.
•Met with project stakeholders on regular basis to assess progress and make adjustments.
•Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
•Resolved client issues quickly, increasing customer retention rate 99%.
•Maintained and updated project related documents.
•Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
•Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
•Identified costs to keep in line with departmental budget.
•Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
•Developed new program and feature ideas for station.
•Interviewed and hired talented staff members with expertise in learning and development to increase skillset within department.
•Monitored programming schedules, conformance to guidelines and quality.

Founder في CTS
  • مصر - القاهرة
  • يناير 1999 إلى أغسطس 2002

key operational initiatives to drive and maintain substantial business growth.
•Created and monitored promotional approaches to increase sales and profit levels.
•Created organization's mission and vision statements for use by employees.
•Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
•Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
•Developed innovative sales and marketing strategies to facilitate business expansion.
•Directed technological improvements, reducing waste and business bottlenecks.

الخلفية التعليمية

ماجستير, Education and Learning Innovation
  • في The University of South Wales
  • أكتوبر 2019

-

بكالوريوس, Agricultural Economics
  • في Ain Shams University
  • يناير 1999

Specialties & Skills

Training Program Development
Training
Administrative Organisation
Training Planning
Plan Administration
BUDGETING
QUALITY
TRAINING MATERIALS
TRAINING PROGRAMS
ADOBE STREAMLINE
BUSINESS ADMINISTRATION
CHANGE MANAGEMENT
COACHING
COUNSELING
DRIVERS

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

ATD
  • Enterprise Member
  • January 2018
CIPD
  • Charter Fellow
  • February 2020
ASQ
  • Member
  • January 2019

التدريب و الشهادات

Artificial Intelligence (AI), AlYamamah Uni. (الشهادة)
تاريخ الدورة:
March 2022
HR Management Diploma, Ain Shams University (الشهادة)
MBTI Global Assessor, Myers & Briggs (الشهادة)
تاريخ الدورة:
May 2020
Certified Expert Coach, ATD (الشهادة)
تاريخ الدورة:
January 2019
Evaluating Learning Impact, ATD (الشهادة)
Creating Leadership Programs, ATD (الشهادة)
Performance Consultant Master Program, ATD (الشهادة)
FCIPD, CIPD - UK (الشهادة)
تاريخ الدورة:
February 2020