Moustafa Mousa, Retail Store Supervisor

Moustafa Mousa

Retail Store Supervisor

Cavello&Forrest

Location
United Arab Emirates - Dubai
Education
Diploma, Mechanic
Experience
7 years, 0 Months

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Work Experience

Total years of experience :7 years, 0 Months

Retail Store Supervisor at Cavello&Forrest
  • Egypt - Cairo
  • March 2016 to May 2018

•Manage all aspects of store operations, organization, maintenance, and purchasing functions.
•Train new employees on proper protocols and customer service standards.
•Analyz customer levels and planned resources according to needs.

Retail Sales Representative at Aldo Shoes & Accessories
  • Egypt - Cairo
  • April 2014 to March 2016

Greeting customers
responding to questions
improving engagement with merchandise and providing outstanding customer service.
Operating cash registers
managing financial transactions, and balancing drawers. Achieving established goals.

Retail Sales Representative at Converse
  • Egypt - Cairo
  • April 2011 to January 2014

•Greet and welcome all customers entering the store.
•Assist customers in locating merchandise.
•Execute all steps of successful customer profile creation.
•Give advice and guidance on product selection to customers.
•Answer customer’s queries.
•Assist in pricing activities.
•Participate in the ongoing daily operational activities of the store as requested by the store manager
•Present merchandise upon request.

Education

Diploma, Mechanic
  • at Mubarak School
  • January 2011

My study was about Maintenance and repair vehicles, in German education system school at egypt

Specialties & Skills

Customer Service
Retail Management
Apparel
Fashion Retail
PROTOCOLS
PURCHASING
CUSTOMER SATISFACTION
CUSTOMER SERVICE
FASHION
MERCHANDISING
PRICING
CUSTOMER RELATIONS
COMPETITIVE

Social Profiles

Languages

Arabic
Native Speaker
English
Beginner