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moustafa hussien sayed abdelaziz Elkholy, IT System Engineer

moustafa hussien sayed abdelaziz Elkholy

IT System Engineer·Alharbi Holding

Saudi Arabia

Bachelor's degree, Bachalor of administration information system

Work experience

Total years of experience: 20 years, 11 months

IT System Engineer

February 2013 - Present

Alharbi Holding

Jeddah, Saudi Arabia

February 2013 - Present

Ø Managing Network of Windows 2012, 2008 and 2003.
Ø Design Active Directory Topology, With DC’s, ADC’s & RoDC.
Ø Designing a DNS & WINS environment for name resolution.
Ø Designing, Implementing and Administrating Microsoft Exchange Server 2010 with DAG,
CAS & Edge Servers and 2013.
Ø Managing deployment of TMG/ ISA Server.
Ø Installed & Configured Terminal Server for Remote Desktop application access.
Ø SDP Help Desk Ticketing System.
Ø Installed and Configured Symantec End point protection for Antivirus deployment and
Symantec Live Update Server.
Ø Project Lead of Migration from Windows 2008 to Windows 2012 Enterprise Server, Server
roles included Active Directory Services and Member servers

Company industry:
General Engineering Consultancy
Job role:
Information Technology

IT System Administrator

October 2010 - January 2013

rukn alemlak

Riyadh, Saudi Arabia

October 2010 - January 2013

Ø Follow up the performance of the network.
Ø Solving problems related to network and assist the Director of Network Operations Management
Ø Help in the planning, design, documentation, and implementation of various systems, including
desktop computers, servers and networking equipment, and software applications.
Ø The development and control of all the precautions the server.
Ø Make recommendations for equipment and services to buy and works with various vendors.
Ø The performance of on-site and remote technical support.
Ø Stay in touch with the director of information technology in all tasks and projects.
Ø Creates and maintains good technical documentation.
Ø Knowledge of configuring windows on servers and desktops / laptop products independently

Company industry:
Merchandising
Job role:
Information Technology

IT Technical Support

December 2009 - September 2010

ARGONAUTE MISR - For Contracting & Mechanical works.

Cairo, Egypt

December 2009 - September 2010

Ø Maintenance all pc's in Arabian group branches and maintenance the networks, I'm entitled as
a Network Administrator and Technical Support, building maintenance and troubleshooting
LAN Networks &wan Networks.
Ø Installing and configuring computer hardware operating systems and applications;
Ø Monitoring and maintaining computer systems and networks;
Ø Talking staff or clients through a series of actions, either face to face or over the telephone to
help set up systems or resolve issues;
Ø Troubleshooting system and network problems and diagnosing and solving hardware or
software faults;
Ø Replacing parts as required;
Ø Providing support, including procedural documentation and relevant reports;
Ø Following diagrams and written instructions to repair a fault or set up a system;
Ø Supporting the roll-out of new applications;
Ø Setting up new users' accounts and profiles and dealing with password issues;
Ø Working continuously on a task until completion (or referral to third parties, if appropriate);
Ø Rapidly establishing a good working relationship with customers and other professionals, e.g.,
software developers;
Ø Testing and evaluating new technology;
Ø Conducting electrical safety checks on computer equipment

Company industry:
Civil Engineering
Job role:
Information Technology

IT Technical Support

January 2007 - October 2009

American Projects

Cairo, Egypt

January 2007 - October 2009

Ø Maintaining records of software licenses
Ø Managing stocks of equipment, consumables and other supplies.
Ø Talking to clients and computer users to determine the nature of problems Responding to
breakdowns
Ø Installing and configuring computer hardware, software, systems, networks, printers, scanners
and more
Ø Planning and undertaking scheduled maintenance upgrades
Ø Investigating, diagnosing and solving computer software and hardware faults
Ø Agreeing call-out timescales
Ø Obtaining replacement or specialist components, fixtures or fittings
Ø Repairing equipment and replacing parts
Ø Supervising junior engineering and technical staff
Ø Ensuring compliance with health and safety legislation
Ø Checking computer equipment for electrical safety

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Computer Hardware Engineer

June 2005 - October 2009

SHAMAl AFRICA for Maintenance Co.

Cairo, Egypt

June 2005 - October 2009

Ø Design and oversee the production of computer hardware equipment.
Ø Test and re-test parts to ensure they work properly.
Ø Identify and isolate defects.
Ø Design and develop the software systems that control computers.
Ø Design and test circuits and other electronic components.
Ø Test work and refine processes.
Ø Integrate components into the final design.
Ø Evaluate the effectiveness of the design and change if necessary.
Ø Estimate cost, reliability, and safety factors.
Ø Use computers extensively to produce and analyze designs.
Ø Generate specifications for parts.
Ø Control the efficiency of processes.
Ø Supervise technicians and other engineers during development phase.
Ø Build, test and modify product prototypes.
Ø Analyze information and recommend appropriate hardware to users.
Ø Design support peripherals, including central processing units (CPUs), support logic,
microprocessors, custom integrated circuits, and printers and disk drives.
Ø Specify power supply requirements and configuration.
Ø Retrieve data for analysis of system capabilities.

Company industry:
Manufacturing
Job role:
Information Technology

Education

Tepa Acadmy

May 2005

May 2005

Bachelor's degree, Bachalor of administration information system

Egypt

GPA (percentage): 88%

GPA (percentage): 88%

Degree : Bachalor of administration information system _ Tepa Acadmy 2005 Grade : Good. Graduation Project : data base designed by Visual basic and microsoft access Final Grade : Excellent.

Skills

Computers
Expert
Computers
Expert
Computer System Validation
Expert
Computer System Validation
Expert
برامج الشبكات
Expert
برامج الشبكات
Expert
Network Administration
Expert
Network Administration
Expert
Computer Maintenance
Expert
Computer Maintenance
Expert
الشبكة صيانة أجهزة الحاسوب
Intermediate
الشبكة صيانة أجهزة الحاسوب
Intermediate
Computer ( hardware - software ) and network ( hardware - software ) Computer Maintenance
Expert
Computer ( hardware - software ) and network ( hardware - software ) Computer Maintenance
Expert
Cisco CCNA
Intermediate
Cisco CCNA
Intermediate
Computers
Expert
Computers
Expert
Computer System Validation
Expert
Computer System Validation
Expert
برامج الشبكات
Expert
برامج الشبكات
Expert
Network Administration
Expert
Network Administration
Expert
Computer Maintenance
Expert
Computer Maintenance
Expert

Languages

English
Intermediate