Technical Operations , PMO
Diyar Middle East for Information Technology
Total years of experience :16 years, 2 Months
Technical Back Office Sales Administration and systems administration
Support Pre-sales activities
Coordinate project management activities, Analyze risks and opportunities
Admin AD/ECP-Exchange/AD Connect/DFS/ADFS/FTP/CA/Print sever.
Cloud solutions manage services experience in Microsoft O365-Azure / Google products.
SLA ticketing system (service desk ITSM - CRM dynamic M office).
Deal with Manage Engine Desktop Central / Kaseya / WSUS to deploy the needed security updates required to update the environments with latest vendor releases.
Process of distributing and applying updates to software.
Fixes vulnerabilities on your software and applications that are susceptible to cyberattacks, make organization reduce its security risk.
Ensures software and applications are kept up-to-date and run smoothly, supporting system uptime.
Go beyond software bug fixes to also include feature/functionality updates.
Troubleshooting on system/network end user issues
Raising cases with vendors and follow up for resolving.
Managing AD/ECP/O365 as admin access.
Managing Local LAN/WAN.
Support on all desktop hardware/software issues.
Support NOC & SOC operations and logistics
Coordinating project schedules, resources, equipment and information
Ensuring that clients needs are met as the project evolves
Coordinating human resources and payrolls, leave management, government relation, health insurance, recruiting, government relations (JAWAZAT, GOSI, MOL, MOI, MOFA, MUQEEM, HDF, CR, Zakat), gate pass, health & cars insurance, cars tracking.
-Worked on employees files from scratch.
-Meetings coordinator, traveling coordinator.
-Reporting to management CEO, CFO, Owners and partners.
F&B Customer service, coordinating daily operations functions weekly monthly and annually, kitchen operations, outgoing and incoming operations.
-External and internal mailing packages.
-Petty cash.
-Responsible of office equipments.
-Reporting to CEO, CFO, Owners and partners.
-Government relations.
-Documentation & files.
-Cheques deposits and receivables.
Project Contract of Jizan City-Saudi Arabia:
Following up workers, accommodations, daily operations, outcome and income
heavy merchandise and trucks.
Trucks (products transportation)
HR coordination
Purchasing coordination
Reporting to Factory Manager
Company Description:
ready made Steel, concrete, foundations of buildings, walls for a project in south of Saudi Arabia.
Scope of work:
Costumer service
Administrative assistants
International communications
Public relations
Meetings arrangements
Appointments scheduling
Assisting department Finance
Reporting to departments head, CEO & MD
Global Governance International Politics International Law Economics Management Skills
Strategic Management Marketing Essentials Principles of Economics Leadership & Teamwork
Essential Management Skills Marketing and Communications International Business Strategy and Operations Finance and Accounting Human Resource Management
Project Management Risk Management Change Management Leadership & Teamwork
journalism, communications, news journalism, world literature, Mass communications, broadcast news analysts, public relations and writing.