Mr Firoz Ansari

· Spearheading end-to-end D365 FO implementations for 7 legal entities, ensuring seamless integration of SCM, Finance, Project & Accounting, and CRM modules.


· Defining annual budgets and forecasting for ERP/IT, optimizing operational efficiency and cost-effectiveness.

· Conducting gap/fit analysis, process mapping, and system configurations to align with organizational objectives.

· Designing and implementing Power BI dashboards for management, enhancing decision-making processes.

· Providing comprehensive user training across departments, ensuring smooth transition and adoption of new systems.
In addition to implementation and optimization services, I specialize in Rescue Projects, stepping in when projects face challenges, delays, or require critical recovery. I excel in diagnosing issues, realigning strategies & ensuring implementation gets back on track quickly and efficiently

Manages internal Helpdesk’s ticket and support activities

Professional Summary: •More than 7.5 Years of experience in Microsoft Dynamics D365 F&O/AX as a functional Consultant. •Manages and holds complete responsibility of implementation. •Implementing Microsoft Dynamics AX/D365 all over GCC. •Extensive experience in AX/D365 support and troubleshooting. •Work closely with clients during Pre-sales to understand the ERP better. •9+ full-fledged end-to-end implementations in Microsoft Dynamics D365 F&O/AX. •Implemented and gained domain knowledge and know how about various domains like - Private Sector, FMCG, Pharmacy, Manufacturing, Logistics, Trading, Service Oriented, Construction •Excellent coordination and execution of multiple implementations. ERP Core Expertise: Extensive experience working with all core Modules in AX 2012 and D365 F&O: • Supply Chain Management • Production Control • Master Planning • Financial Management • HR & Payroll • Retail & Commerce. • Sales and Marketing/CRM/CE • Business Requirement Gathering\] • MOM • Advance warehouse management • Functional Requirement Document • Gap/Fit Analysis • Involved in financial setup and configurations. • Functional Design Document • System Configuration • Internal Testing of Customization • Key User and End User Training • User Security Roles • User Manual and post Go Live support • Experience in testing the D365 F&O customizations and their integration with the external systems • Dual Write- Setup and configuration experienced to integrate with CE.

Worked as a Functional Consultant on a full project life cycle (Analysis, Design, Development, Deployment and Operations) on MS Dynamics AX 2012 R3 and D365 Projects including the following: • Business Analysis and Functional Requirement Gathering • Prepare Functional Design Document • Setup and configuration of Supply Chain, Production Control, Master Planning, and finance Modules • Master data and opening balance upload • Coordination with client managers/Key users and other teams for issue resolutions • User training and support