Branch Manager
Vijaya Bank
Total years of experience :12 years, 6 Months
1)Spearhead branch operations; perform business acquisition of corporate key accounts with long term and sustainable
buying potential and maximizing revenue generation
2)Conceptualize/ implement strategic business plans to ensure achievement of targets for asset and income segment
3) Vital role in business development & perform seamless marketing activities to achieve the assigned targets across products like GBM, Credit, Deposits, etc.
4)Supervise Branch including target attainment, developing the business & catering to the banking needs of customers;preferred Banking Customers acquisition and relationship management with corporate for repeat business
5)Design and implement systems, processes and procedures to facilitate smooth functioning of overall operations and enhance operational efficiency. Identify and rectify anomalies to ensure smooth operations
6)Spearhead entire gamut of operations related to process initiation, its implementation and final delivery; develop &execute best practices & standard operating procedures targeting at organizational excellence
7) Credit administration involving appraisal of credit proposal, assessing creditworthiness of clients, sanction & disbursement of loans/lease, delinquency analysis in conformity with organizational credit policies
8)Competently maintain highest standards of customer service giving preference to customer satisfaction & promptly resolving their problems & concerns
9)Delegate work to the team members, allocate targets on productivity and quality, monitoring team performance through timely feedbacks, thereby, ensuring overall team productivity and quality
10)Achieve targets of CASA, Demand Deposits, Advances & Fee Income; assuring attainment of cross selling targets of Personal Investment Products - Life Insurance, General Insurance, Mutual Funds & Liabilities by the Branch Staff
11)Perform floor management (including operations staff, Sales staff, Data entry & ATM Maintenance), spearhead entire gamut of activities including Inward Remittance Transactions, non - payments transfer, customer query resolution and coordination with associates & agents
12) Formulation of MIS reports and other reports while managing KYC and cash retention activities
13) Implement strategic level compliance related policies while facilitating strategic level risk assessment.
14)Spearhead complete audit planning and management activities and ensure completion of audits within the agreed time and cost; Consolidate audit reports with key findings & observation and present it to the senior management
1) Successfully managing the branch, handling general administration & monitoring overall branch operations
2) Leading the business development efforts for the Bank. Managing customer relationships across the hierarchy to identify opportunities early and pitch for Bank's participation
3) Looking after operations with reference to GBM, Credit, Deposits and all others
4) Creating and analyzing data to value current and future financial situation of clients and companies.
5)Identifying the business needs of target client base & devising/ structuring solutions that meet their requirements
6)Establish performance benchmarks across the branch and monitor their performance
7)Accountable for credit administration, follow up, review operational performance and loan review mechanism
8)Managing an assigned loan portfolio and associated client relationships following the bank’s credit policy
9)Design & implement systems, processes & procedures to facilitate smooth functioning of overall operations & enhance operational efficiency
10)Handle corporate/ priority relationships of the bank with accountability of building/ strengthening relationships & achieving repeat business by providing them with complete support
11)Understanding customer queries and in handling them affectionately and in sorting out their grievances and queries
12)Build and maintain healthy business relations with customers, thereby enhance customer satisfaction matrices by achieving delivery & service quality norms
13)Providing financial planning advice, tailoring/ maintaining portfolios to meet individual investment objectives.
14)Evaluating information related to costs to plan budgets; managing insurance agreements, assigning insurance brokers and intermediaries
15)Coordinating with advocates to file suits for recovery for NPA accounts
PGDM/MBA
