Scrum Master
Etisalat
Total years of experience :16 years, 7 Months
Achievements:
• Streamlined the team’s delivery processes and monitoring through JIRA and eazyBI reports and dashboards.
• Transitioned the team from conventional to Agile mindset and coached the team through the transition.
• Handled simultaneously multi-vendor projects and requests related to big data and data monetization.
• Led end-to-end agile delivery having multiple scrum teams for B2B transformation program.
• Successfully completed and managed Big Data IBM HDP platform upgrade project.
• Improved Etisalat B2B business as usual digital portal development process from BRD initiation to go-live, improved transparency among stakeholders and better predictability by effective capacity planning and value stream mapping.
• Prepared, launched and executed Agile Release Train for Etisalat digital B2B transformation program.
Key Responsibilities:
• Collaborate closely with big data and BI teams from requirement gathering to production launch, managing internal and external dependencies and delivery pipelines
• Mentoring and facilitating scrum ceremonies and delivery activities for cross functional teams.
• Plan and manage data analytics and RTM projects and dependencies with vendors and engineering teams.
• Facilitate sprint ceremonies, removing impediments, coaching Lean-Agile mindset values and principles to Etisalat B2B digital transformation program’s multiple scrum teams.
• Collaborated closely with product owners and business in analysis requests and backlog grooming • Work with product management and other stakeholders to help ensure strategy and execution alignment with organizational roadmaps
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks and mentoring individuals.
• Facilitated release planning, sprint planning, backlog grooming, and retrospective meetings.
• Collaborate with development engineers and product owners to develop and maintain product backlogs.
• Led development efforts as Technical lead on the SaaS based customer communication management system based on Java EE and client side frameworks.
• Crafted requirement analysis documents, technical specification documents through on-site client meetings.
• Provide technical expertise to development engineers.
• Led the successful design and implementation of enterprise content management based solution based on Open-Text Content Server and integration with SAP CRM.
• Worked with PMO group to assist in project plans and project risk monitoring.
• Mentored project managers regarding agile methodologies.
• Drove the high-quality completion of 6+ enterprise enterprise wide implementation projects for multinational clients including Excellus Blue Cross Blue Shield (USA), Horizon BCBS (USA), DFID (UK), and Bank Nizwa.
• Developed document archival module by completely revamping existing, which resulted in 40%+ performance improvement in archiving of over 10 million documents and 80% fast in searching.
• Experienced Scrum master, managed and facilitated teams and stakeholders with agility.
• Leverage Agile methodologies best suited to each project to gain maximum value out of project.
• Maintaining effective collaboration between teams and stakeholders to maximize ROI and frequent delivery of software releases.
• Trained team members on development process and facilitated in scrum processes.
• Mitigated risk factors through careful analysis and collaboration with business people
• Assist development efforts by mapping customer requirements into actionable requirement specification documents for development teams.
• Recognized as vital contributor in successful implementation of agile/scrum methodologies.
Masters in Information Technology - 2012 (3.1/4.0 CGPA) National University of Science & Technology, (NUST) Islamabad - Pakistan
BS in Computer Sciences - 2007 (3.62/4.0 CGPA) - University of Arid Agriculture, Rawalpindi - Pakistan Achieved vice chancellor scholarship and 2nd position in overall final year project competition.