PMO Director
Siscom
Total years of experience :24 years, 11 Months
- Establish PMO department and build its process and structure.
- Mange project managers on the company’s project management standards.
- Ensure all projects adhere to the company’s base lined quality governance process guidelines.
- Monitoring projects against time, budget and quality standards.
- Risk management, including risk assessment strategy and policies for the overall organization
- Manage the project of Egyptian Metro automation.
- Manage the project of Avaya call center, ADIB bank in Cairo.
- Manage Oracle H/W services project at Dhiraagu telecom provider in Maldive with Oracle.
- Manage Oracle super-cluster implementation, DB migration at VIVA Kuwait telecom provider.
- Manage Telecom business unit and its objectives.
- Set the business plan of the business unit.
- Responsible for achieving the targets of the BU.
- Manage the business unit pre-sales and technical team.
- Manage the partnership relation with vendors (Cisco, Avaya, Aethra, Overture).
- Manage the customer relation with ISPs (Tedata, Vodafone, Etisalat, Orange, Noor)
- Manage the implementation of KPI to monitor and measure the employees’ performance.
- Provides pre-sales activities in Middle East countries (Saudi Arabia and Sudan).
- Develops business opportunities with sales team.
- Builds business relations with customers and local vendors.
- Designs Data center solutions, LAN, WAN, Call Center, IP Telephony, security, wireless and infrastructure cabling.
- Meets with clients after their initial meeting with the sales to understand the client’s technical needs and requests
- Product management of Extreme data networks.
- Manage the execution of Extreme brand activities as per brand planning and marketing
- Manage the partnership relation with Extreme vendor.
- Designs Data center solutions, LAN, WAN, Call Center, IP Telephony, security, wireless and infrastructure cabling.
- Meets with clients after their initial meeting with the sales to understand the client’s technical needs and requests
- Receives Tenders and finds technical specifications to develop into a technical and financial offer
- Do the site survey for all potential projects to ensure that the offers presented are a match to the client’s requirements and project site
- Builds relationship with vendor
- Negotiates with vendor to get the best prices for the presented offers
- Designs Data center solutions, LAN, WAN, Call Center, IP Telephony, security, wireless and infrastructure cabling based on Cisco products.
- Meets with clients after their initial meeting with the sales to understand the client’s technical needs and requests
- Receives Tenders and finds technical specifications to develop into a technical and financial offer
- Do the site survey for all potential projects to ensure that the offers presented are a match to the client’s requirements and project site
- Builds relationship with vendor
- Negotiates with vendor to get the best prices for the presented offers
- Presents the technical offer to the client when needed
- Studies new technologies offered by new partners and vendors
- Attends courses, seminars, reads online to increase the technical knowledge regularly
- Providing technical support for IBM and HP partners.
- Providing technical support for Cisco customers.
- Working with sales team on designing network and hardware solutions.
2012 Diploma in Feasibility studies, Faculty of Economics and Political Science, Cairo University.
2009 Master in Business Administration (MBA), Arab Academy for Science, Technology & Maritime Transport
1997 BSc. Of Computer Engineering, Faculty of Engineering, Cairo University.