customer service
شركة الأمارات للتأمين
Total years of experience :11 years, 6 Months
Insurance Advisor - motor underwriter
Key roles:
⦁ Responsible for motor renewals and maintaining a good relationship.
⦁ Cross sell/upsell.
⦁ Documentation management.
⦁ Establish a collaborative relationship with prospective clients from various sources such as networking, calling, and referrals.
⦁ Prepare and present detailed reports on the progress of initiatives to management.
⦁ Complete administrative tasks including maintaining records and handling policy renewals.
⦁ Track insurance claims to ensure client and company satisfaction.
⦁ Describe the advantages and disadvantages of different policies to promote the sale of insurance plans.
⦁ Respond to clients’ insurance-related questions and issues.
cash management, collect monthly subscription from the customers, explain the products selling and all products .
problem solving skills dealing with all type of customers.
customer service and sales representative
dealing with customer complaints problem solving,
explaining all Zain products selling all types of lines GSM and HSPA
sending all daily reports monthly as well
(CSR), Crystal Call, Call Center
Company, Jordan, Amman
handling all inquiries inbound calls solving problems selling
products and follow-up all cases
, Jordan Post Company 2018, Amman
Financial services at JPC in cooperation with Al-josour
for logistic services work on MoneyGram &URIMET for
money transfer.
customer service advisor .professional in
dealing .handling angry customers