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Mubashera Naaz, CLINIC SUPERVISOR

Mubashera Naaz

CLINIC SUPERVISOR·Deira clinic

Kuwait

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 16 years, 8 months

CLINIC SUPERVISOR

October 2021 - August 2022

Deira clinic

Hawali, Kuwait

October 2021 - August 2022

Incharge of Nurses duties and performance.Incharge of store and distibuting the material as per nurses requirement. Material transfer to other branches and keeping the record in the system. Receiving materials and keeping the record. Inventory system to follow.Reporting to higher management.Keeping the record of attendance of the staff.

Company industry:
Medical Hospital
Job role:
Medical, Healthcare, and Nursing

Gym Manager

December 2020 - August 2021

LOSE GAIN GYM

Al Kuwait, Kuwait

December 2020 - August 2021

All over maintenance of the gym. All classes and equipment arrangements .Arranging cleaning material as per the requirement of the gym and clients. On time announcement of group classes. Gym tour to new members and explaining the policy and procedures, Handling complains and problem solving.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Gym Manager

May 2014 - March 2020

Pilates and Morewomen's Gym

Hawali, Kuwait

May 2014 - March 2020

Maintain the standard of the gym and giving personel attention to all members and their needs. All over cleanliness of the gym and hygein procedures to follow.Performance of the trainers& their punctuality, grooming, appreciation and correction letters.follow up with reception staff and checking their reports and sales. Bank deposits and co ordination with HR team. Staff legal and personal issues to discuss the management and HR team.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Senior Customer Service Agent

May 2003 - May 2012

National Aviation Services

Al Kuwait, Kuwait

May 2003 - May 2012

I worked at KUWAIT International Airport for 9 years.
As a customer Service Supervisor. In 2007 I was promoted a dedicated staff for VIP Lounge and private flights meet and greet service. To provide a fast track arrival and departure service to all valued passengers.

Company industry:
Personal Services
Job role:
Customer Service and Call Center

Education

University of Delhi

March 1991

March 1991

Bachelor's degree, Hotel and Restaurant Management

India

GPA (percentage): 80%

GPA (percentage): 80%

Arranging exhibitions, Inter college events, participating in debates, sports and travelling.

Skills

Motivation
Expert
Motivation
Expert
Problem Solving
Expert
Problem Solving
Expert
Team Player
Expert
Team Player
Expert
Staff Training
Expert
Staff Training
Expert
Customer Service
Expert
Customer Service
Expert
Time Management, Radio communication
Intermediate
Time Management, Radio communication
Intermediate
workaholic, Dynamic, team building,
Expert
workaholic, Dynamic, team building,
Expert
Motivation
Expert
Motivation
Expert
Problem Solving
Expert
Problem Solving
Expert
Team Player
Expert
Team Player
Expert
Staff Training
Expert
Staff Training
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert

Training and Certifications

Training
False documentation & Dangerous goods Training
National Aviation Services Kuwait Airport
Apr 2005

Hobbies

  • Connected with orphan house, Travelling, watching Discovery Channels and National Geography
    Appreciation letter from a guest in VIP Launge - Kuwait Airport Employee of the month from National Aviation Services - Kuwait Recognition Letter from Pilates and More Women Gym