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Mubashir Hakeem, Guest Services Team Leader

Mubashir Hakeem

Guest Services Team Leader·Rotana

United Arab Emirates

Master's degree, Hospitality and Tourism

Work experience

Total years of experience: 15 years, 8 months

Guest Services Team Leader

July 2012 - Present

Rotana

Abu Dhabi, United Arab Emirates

July 2012 - Present

Check in And Check out, Cashiering, Handling Guest Complaint, Maintain guest profiles

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Food And Beverage Supervisor

November 2010 - June 2012

Rotana

Dubai, United Arab Emirates

November 2010 - June 2012

managing the smooth run of restaurant,

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

indra Gandhi University Delhi India

December 2012

December 2012

Master's degree, Hospitality and Tourism

India

institute of Hotel Management

June 2010

June 2010

Bachelor's degree, Hotel Management

India

Skills

Tourism

Expert

Aviation

Expert

Hotel Management

Expert

Guest Service

Expert

Guest Satisfaction

Expert

Guest relations

Expert

Tourism

Expert

Aviation

Expert

Hotel Management

Expert

Guest Service

Expert

Guest Satisfaction

Expert

Languages

English

Expert

Hindi

Expert

Training and Certifications

Training
Diploma In Computers
IRF Institute Kuwait
Jan 2009

Hobbies and interests

swimming, interactions