Sr. Manager - Operation Logistics
Fast Track Logistics (Group of Smart Function Gen. Trad. & Cont.)
Total years of experience :19 years, 1 Months
Procurement & Logistics
• Receiving PR from sales/finance dept. to place new orders. Process orders to
multiple vendors / suppliers to acquire best quotes. Analyze and compare
competitive quotes of vendors to process PO. Possess a strong understanding of
service products, and negotiating contract with Suppliers.
• Communicating with shipping/forwarding agencies to negotiating contracts for timely arrival of material.
• Supervise movements of material/goods from point of origin till warehouse for assigned projects in safe and sound condition and insured the distribution took place of as per PR of customer. Monitor inventory and stock in accordance of demand and supply. Notify concern department (customs clearance, warehouse personnel) with pre-alerts.
• Close and precise liaison with warehouse personnel to arrange deliveries of in-house as well as multiple customers according to locations. Ensure timely deliveries with team to optimize resources in seamless and cost-effective operations.
• Supervise periodic SKU Inventory with warehouse team and update system.
• Optimize resources to enhance productivity that results material dispatched from supplier and receive in warehouse to deliver to end customer.
• Proficient in fleet management with best operational optimization.
• Ensure outstanding customer satisfaction by maintaining strong working
relationships to render quality assurance services.
Freight & Forwarding
• Primary contact for local -International shipping, Logistics & Land
Transportation services to customers.
• Establish well communication with GLN/WCA agents for competitive quotes in order to assist sales team.
• Proficient in handling general cargo, vehicles logistics trade and project cargo
operation. Strong hold on quotes, over land haulage operation, import -export and
customs clearance operation.
• Strong hold on local and GCC land transportation.
• Making outstanding liaison with international freight forwarders, shipping agents, vendors and exporters to acquire services and providing same to customers.
• Ensure outstanding customer satisfaction by maintaining strong working
relationships to render quality assurance services.
• Lead successfully an operation team with day-to-day task.
• Prepare and Organize berthing of in/outbound vessels. Planning of day to day all logistics fleet operation. Lead & managed a team of 25 associates, supervisors on daily basis where objective meet company/departmental standards.
• Handling daily logistics, fleet & supply Chain operation with safe mode. Prioritize work tasks to ensure proper functioning of department
• Managed mega warehouse and yard of containers, vehicles & FMCG distribution.
Supervised Heavy Lift, OOG, OD project cargo for Oil-Gas sector clients. Strong
understanding of and proven success in delivering a high quality & cost-
effective Logistics-transport services of cargo. Work to achieve budget and achieve strategic business and performance objectives for stake holder’s relationships.
• Ensuring continuous review and improvements of operation compliance
with safety management systems processes and sound SOPs for 6500 Teus.
• Confirming all shipping deadlines in accordance with KPI and priority cut-off times are met. Plan, direct and maximizing all inventory functions.
• Analyzes logistics fundamentals including availability, supply chain management,
and fleet optimization. Ensured operations compliance with safety management systems.
• Proficiency in handling claims & capable to arrange survey for accidental issues.
• Secured $500, 000 service providing contract with one of renowned global feeder
Services Company.
• Contacting potential clients to establish rapport. Arrange meetings, planning & overseeing new marketing initiatives. Act as primary contact & business manager for all customers within the region and work effectively to develop proposals and win new Business. Negotiating contracts with global carrier agents, Logistics firms ensuring that they balance value and risk.
• Managing client relationships to build a reputation for excellent service and generate repeat business. Develop and win significant new business, maximize revenue from new opportunities and retain existing clients.
Planning Logistics operations. Guidance provided for daily oversight of operations.
Preparing multiple productivity & Logistics operation reports using ERP. Improved the operational systems, policies and plans for effective running day to day operations. Strategically deploy tools and resources in order to derive optimum productivity of operations. Developed strategic planning for the development of the working operations. Ensured full compliance with Company safety management systems. Maintain inventory.
• Lead/motivate Operation Team to ensure levels of service meet or exceed
customer’s expectations and that all departments have a focus on continuous
improvements. Establish and implement departmental policies, goals, objectives.
Handling Heavy Lift and project cargo operation for Oil & Gas and private sectors.
• Ensuring compliance to all Environmental Health-Safety goals &objectives.
• Evaluates the circumstance and determines a proper course of action to enhance.
distribution operational activities.
• Helps in determining a suitable solution for the organization during complicate situations. Maintaining up to date system records and physical inventory archive of equipment. Working closely with the Financial, Facilities, IT department.
• Proficiency in handling claims & capable to arrange survey for accidental issues.
• Managed / organized a mega fleet of vehicle operation of distribution.
• Strong hold on fleet management its utilization.
Customer Relation:
• Act as primary contact and relationship manager for all customers within the region
and work effectively with business unit managers to develop proposals and win new business. Ensured that the group is represented at the main trade fairs, events in order to add new business opportunities. Ensure outstanding customer satisfaction by maintaining strong working relationships to render quality assurance services.
• Oversee the achievement and maintenance of agreed customer service levels and
standards. Managing client relationships to build a reputation for excellent service
and generate repeat business.
Instrumental in Liner Vessel Operations & Customer Relation management.
• Preparing PDA. Discharge Plan, Loading Plan of vessel in coordination with Port
• Act as Primary Contact for vessel arrival and ETA notifications to all MLOs and NVO Agents. Efficiency planning and coordination of administrative activities to ensure accurate Result. Supervised on daily basis seamless import-export documentation, customer service & Eqpt. Inventory dept. activities in all aspects of shipping, and related operations. Arrange daily/weekly meetings with staff as appropriate to review overall team/individual performance.
• Continuous review and improvements of operational processes to ensure
accuracy and compliance. Achieving given KPI targets. Team building, leading, training & monitoring the performance of team members to ensure efficiency in operations & EQPT. Inventory, reporting. Proficiency in handling claims & capable to arrange survey for accidental/damage issues.
• Strong hand in using ERP, generating reports to have zero discrepancy in order to reconcile finance dept. needs. Maintained the best coordination with subordinates, port supervisor, MLOs and NVO agents.
• Update customers on time their quote inquiries. Liaise between internal team to Stakeholders for entire cycle of freight forwarding.