محمد مدثر خان

Developed and executed impactful strategies to drive brand visibility, increase sales, and enhance customer engagement in the FMCG industry(General trade, Modern trade and Pharmacies) .
Compiled and circulated periodic sales reports, monitored KPI
implementation, assessed activity outcomes, managed stock levels, and Conducted market visits alongside sales teams to foster enthusiasm and drive sales initiatives effectively.
Collaborated with sales teams across various channels to drive distribution KPIs, enhancing overall sales performance.
Streamlined communication of directives from the Principal to the sales team, ensuring clarity and systematic execution of strategies.
Implemented promotional campaigns, resulting in a 10% increase in product visibility in major retail outlets.
Optimized supply chain processes, improving delivery speed by 20% across key distribution channels.
Executed regular audits of Point of Sale (POS) materials and planogram compliance, ensuring optimal brand asset placement.
Developed and implemented brand-wise sales strategies and budgets, ensuring alignment with overall business objectives.
Designed and executed trade marketing initiatives as per the activity calendar for each channel, driving brand visibility and engagement.
Evaluated the effectiveness of trade marketing activities against key performance indicators, preparing detailed monthly presentations for stakeholders.
Enhanced brand loyalty by implementing a customer feedback loop, improving satisfaction scores by 12% through strategic responses.
Developed and maintained dashboards and reports using tools such as Excel, Power BI, providing real-time visibility into key performance indicators for trade marketing initiative.

prepare and circulate weekly/monthly reports.
single point of contact for courier partners.
strong command in excel and data entry skills.
responsible to manage RTO shipments.
resolve customer complaints.
coordinate between sales and operations team.

Supervising workers, subcontractors and work activities.
Preparing and presenting site inductions, safety briefings and toolbox talks.
Assessing and managing safety hazards.
Ensuring appropriate site rules and welfare facilities are in place.Negotiating contract
Finding vendors/ subcontractors
Supervising employees and vendors
Promote and manage events

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.