IT Administrator
Smart Venue Marketing & Hospitality
Total years of experience :0 years, 0 Months
to manage and support daily operation of the information technology infrastructure for Smart Venue Marketing & Hospitality, which including WAN LAN fileserver, Cloud office 365 email, Opera server, Micros server, Call account Server, Tissa Server for key card, Sun System, Material Control.
•Create a VLans for wireless system, Data connections & Avaya Telephone system. IPTV system using FortiGate firewall.
•Managing Aruba wireless system for hospitality.
•Manage digital signage,
•Worked with software development team on reported errors and bugs on newly released software
and assisted in deployment of release fixes.
•Worked with Opera, SUN System, Micros POS, MC support, and installed the client on the local system and support the users.
•Handling the DNS server, implement the company website on the DNS server.
•Handling email C-Panel for creating new emails & configure on user’s PCs.
•Planning and organizing all related information technology under the IT budget & suggest with latest technology.
•Manage the IT support employee by recruiting, training and coaching them, communicating job expectations and appraising their performance.
•Design, present, implement, coordinate and document systems, policies and procedure.
•Identify problematic areas and implement strategic solution in time
•Handle annual budget and ensure cost effectiveness.
•Keeping up to date with the latest technology.
•Work directly with key vendors, suppliers and service providers and ensure that all contracts and services level agreements (SLAs) for information technology services across the organization are delivered according to specification.
•Ensure periodic preventive maintenance and health checkups are done
•Coach, lead, motivate and supervise IT infrastructure, service desk support staff, conduct performance evaluations, training and coordinating hiring.
•Report any incident, near miss of health event to the management.
Vistas Global (
Franklin Square School District System (3 Schools)
Washington Street New York
•Responsibilities
•As an IT help desk officer responsible as a technical support/helpdesk monitoring and maintaining the computer systems and networks within School system in a technical support role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, it’s a 3 School chain system in different locations, in lab using VMware technology using images On Thin Client machines
www.urbacon-intl.com
Khayyat Trading and contracting
Responsibilities
•Installation, maintenance and administration of Windows 2008 Servers / Active Directory
•Installation, maintenance and administration of Forefront Threat Management Gateway (TMG)
•Maintenance and administration of LAN / WAN infrastructures, such like TCP/IP networking, DSL connectivity.
•Assists with Server installations and setups as well as resolution of server end problems.
•Assist with the administration of Client end Installations.
•Installs Complex Software for Desktop Management. This includes
•Asset management, Antivirus and Spam filtering software,
•Configures and installs personal computers software packages, software upgrades, PC Support, Operating System upgrades and Maintenance.
•Assembles and installs PC hardware, investigates and resolves routine hardware, communication & network problems.
•Provide end user support where required.
•Assists in evaluating end user needs and recommends appropriate
•Equipment and software configurations.
•Perform system backups and recovery on timely basis.
•Perform on-site analysis, diagnosis, and resolution of complex
•Network problems for a variety of end users and recommends and
•Implements corrective hardware, software and network solutions.
•Install, configure, test, maintain, monitor, and troubleshoot end user hardware, software, network peripheral devices, cabling, and
•Identifies and corrects operational problems on employee computers systems.
•Installation of Network Infrastructure of IT Department configuring Routers Access points.
•(Server Rack Installation, Punching of CAT6 in Patch panel, Deployment and Dressing of Patch Panel)
•Administer and maintain Server and LAN network equipment to ensure high availability and high performance of the systems.
•Maintain inventory, and liaise with vendor in asset procurement.
•Maintain and update technical support document, IT report and policy.
•Manage telephone system
an IT administrator Look after all IT issues
http://www.waridtel.com
•Managing VMware ESx 3i Server (Virtualization of 3 Servers).
•Administration Cisco 2950/ Linksys Switches, Microsoft Terminal Services Server, Microsoft Forefront Antivirus, IIS 7, Standard Print and Files Servers. Monitor the implementation of all IT Security Systems.
•Well known About the Helpdesk Application (UNICENTER Service Desk), Create the incidents and forward the concern Dept. and following up the incidents.
•Performs routine preventive maintenance on hardware and software. Conducts technology orientation and exit briefing for all staff; prepares technology and systems for new and existing staff.
•Manages network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting
•Passwords; establishing e-mail addresses (With Google Domain); assessing and reporting operational status; performing backups and restores; etc. Performs routine preventive maintenance on hardware and software.
•Troubleshoot operating system, network connectivity, and end-user problems. Provide technical support and user training to more than 100 company users on 4 locations.
•Develops and maintains technology policies, standards and procedures manual; develops and maintains related technology checklists.
•Managing IT Budget plans and Dealing with Network Hardware/Software Procurement.
•Site to Site Connectivity, Replication. ADS, DHCP, DNS Management.
•Taking care of power issues, (UPS, Gen sets)
•Maintaining NAS system for PACS system.
•Deployment of IP-PBX System on four sites.
•Taking care, a technical call and technically support to the costumers.
•Technical support to black berry costumers.
courses: MIT (Master of information Technology) •Database Admin, Data Warehousing & Data Mining •Internet Programing •Network Design & Security •IT Project Management & Controls & Audit Certifications. •CCNA •MCSE •WME (Warid Mobile E-mail) •ITIL (Training)