Senior procurement analyst
Global e procure
Total years of experience :8 years, 9 Months
Report to the Senior Manager and managed all SCM activities including sourcing, vendor development, techno-commercial negotiations, quality control, logistics & customer support.
Plan and monitor material supplies from various suppliers to designated customers conforming to the predefined schedules.
Build and sustain a reliable & competitive supply chain network by identifying & developing vendors for various categories of materials & components.
Analyse requirements for equipment/materials/components, prepare bid packages, identify vendor, issue requests for information (RFI), requests for quotation (RFQ)/requests for bids (RFB), evaluate offers received and prepare commercial bid summaries to formulate procurement strategies.
Monitor & ensure on time procurement of equipment/materials/components facilitating smooth execution of projects/processes.
Identify opportunities for improvements for inclusion in Service Improvement Program in GCSC/CSM/VPO areas and ensure execution of all action plans internally agreed with the CSM
Configure the eSpend tool, classify & enrich spend data, build reports and identify opportunities for potential cost savings.
Ensure that all activities follow methodologies designed by the Finance Manager/Project Manager and adhere to the total spend % target for the project.
Monitor supply chain performance against set parameters, participate in 1-1 weekly project reviews with the Project Leader/Project Manager
Track & evaluate performance of suppliers assuring achievement of predefined service, cost, delivery & quality norms.
Administer material movements including incoming receipts, materials despatched for job works and stock items sent to various manufacturing centres.
Manage & control inventories ensuring minimisation of slow moving & non moving stocks to maintain optimum stock levels.
Managed the Customer Inventory Management (CIM), Quote Owner and IS Analyst (IS COE) teams as a first level supervisor providing local leadership to deliver objectives related to European maintenance revenue, profitability & partner rebates on semester-wise (H1 & H2) and quarter-wise for each partner.
Adopted & implemented processes & procedures to facilitate the team in building relations with customers, sales, country/cluster managers in Europe, IS Quote to Bill (QTB) stakeholders and supporting teams.
Developed a customer facing, business focused team capable of interfacing effectively with sales & customers on issues related to maintenance inventories of customers and exploit up-sell opportunities.
Monitored & ensured that the CIM team comprehended & complied with terms of maintenance contracts with partners enabling optimal management of maintenance inventories.
Maintained up-to-date knowledge of Orange IS offerings especially in Operational Support Services (OSS) and trained CIM & Quote Owner teams enabling quoting of valid & competitive offers against customer enquiries.
Supervised & monitored effective utilisation of IS analysts to provide inputs for reporting needs of CIM and for offloading administrative tasks not related to quote generation or inventory management.
Supported local & regional managements with recommendations for optimising team structure & processes to drive up business in the Europe region.
Tracked issues impacting customer orders & business ensuring on time escalations as required with appropriate justification.
Implemented & ensured adherence to the Schedule of Authority (SoA) delegation for margin approvals for customer quotes.
Monitored & assessed team resource workload & capacity against customer & order forecasts, highlighted resource constraints and provided required contingency plans to local & regional managements.
Facilitated training & knowledge transfer on tools from key partners to maintain team competence in quality & on time deliveries to customers.
Supported team in resolving technical, process & customer issues, handling escalations and meeting all productivity & service level targets.
Developed & maintained communication channels with other teams in the QTB process enabling delivery of customer requirements.
Dealt with people management tasks including succession planning to provide effective back up for each team member, training, monthly team meetings, performance improvement planning and career development to retain ambitious & talented staff.