Network Support Technology
ValuStrat LLC Dubai
Total years of experience :20 years, 0 Months
Managing Systems and Network Department Report to Line Manager
Design Intranet network cabling structure
Design Data Center
Install, configure and maintain Cisco SG 300 Manageable Switch
Install, configure and maintain Cisco 1700 Series AP POE
Install, configure and maintain Fortinet Firewall Device
Deploy servers using Hyper V Technology (Windows Server 2012 R2)
Troubleshoot and support end user (Windows 10 / Mac OS )
Create Site to Site VPN IPSEC Tunnel
Create IPsec VPN for remote access
Manage Print Server Printer Tracking system
Migrate Local User Profile to Domain User Profile with all settings
Get Experience on Avaya VIP Office R9.1.11 & Manage
Daily back up activity of in house applications
Troubleshoot and support end user (Windows 10 / Mac OS )
Handling Avaya IP Phone
Manage office 365 Exchange user and group accounts
Monitoring and manage Active directory services
Manage printer server track record for network printing by user’s usage
Manage and monitoring Dell Sonic Hardware firewall
Etisalat Conferencing experience
Visit Multiple times to Head office Dubai for projects and Infrastructure maintenance deployments.
Being a member of IT System Support team manage all phases of IT operations. Reporting to Manager.
Using Symantec Netbackup for Back up's and data restoration.
Giving support on Lotus client for end users.
Installation of OS (Win 7, Win 8, Server 2003 & 2008) and other softwares.
IT hardware assessment
End user support includes (PC network, lotus mail, database, network printers, virus removal)
Documentation assessment of shipping documents.
Hardware / System / Network support.
Manage local area network, servers, desktops, call center and communications from remote locations. Provide support and planning for critical
requirements including: Network Administration, Computer Builds, Software Installations, Product Testing, Telephony, End-User Support & Training, Vendor Relations, and Project Management.
Manage all phases of IT operations related to network designing, administration, vendors dealing, ISP, purchasing, billing/financial, training and assists network team. Reporting to director.
Installation of Dell OS 98, 2000, XP.
Assembled, De-assembled branded and un-branded computer hardware, Configured small office LAN infrastructures.
Troubleshoot hardware and networks issues.
Microsoft (074-409) Svr Virtualization with Windows Svr Hyper-V & System Center certified 2014
Computer Science
Computer Sceince
