CD IT Business Partner
Lipton Ceylon Pvt Ltd
Total years of experience :7 years, 9 Months
Key role in Blossom System implementation project.
Managed DMS tasks for 35 locations, completing master data files and user creation.
Oversaw hardware-related tasks, including ordering and setting up devices.
Transitioned to DMS Admin User, providing support, raising tickets, and testing applications and reports.
Trained ERP Power user, handling modules like Warehousing, Procurement, Finance, Project, and Manufacturing. Prepared monthly reports and provided guidelines for ERP-related issues. Updated ERP master data.
Handled customer complaints, managed facility details in ERP system.
Efficient data entry, renewals, and payment processes.
Updated, closed, and changed facility details based on user requirements.
