IT Specialist
LIPTON Teas and Infusions
Total years of experience :10 years, 0 Months
SAP related tasks
Planned SAP Training
Prepared SAP Super user and End user test scripts
Prepared SAP roll mapping
Conducted SAP process mapping trainings o News Page DMS related tasks
Prepared DMS Training plan
Worked as a DMS Testing lead
Prepared DMS Training manuals
Trained as DMS HQ Admin user
Conducted Trainings for Trainers program
Successfully trained Computer operators and Salespersons in 35 Distributor locations in Sri Lanka
Successfully completed DMS 500+ test scripts and given the signoff
Prepared DMS Master Data files
Successfully completed all 35 locations Product, Customer, Salesperson,
Sales plan master data files and uploaded to production
User creation and authorization assignment
Master data creation completed before the deadlines. Ex: Promotions, Price master, Product master, Customers, Distributors, Route Management, Warehouses, Reasons, Holidays, Banks, and Locality etc.
Hardware related tasks
Prepared and ordered Laptop / Printer and other HW requirements
Setup laptops before go live
Ordered Hired laptops for contract user and Intern users
Conducted trainings to install company portal in mobile devices
After completing the Blossom successfully, I was hired on as an internal employee
as a DMS administrator and IT specialist.
Creating new DT locations, Customers, Users
Providing user Authorizations
Creating new items, price groups, promotions, DT Masters
Providing L1 Support for all 34 locations
Raising tickets for system errors
Application function Testing in Test Environment and in Production
Providing signoff after testing
Report Testing in Test Environment and in Production
Conducting trainings
Providing trainings and L1 Support
Power BI
SQL
Achievements
1st Country - Completed Master data upload and validation before the deadline
Generated 1st Sales invoice from own Lipton Teas and Influence ERP
1st Country - Completed the DMS Pilot run
1st Country - Go live in Lipton Teas and Influence
Troubleshooting of end users and Online Help Desk Support for the ERP end users at projects and plants
Studying and documenting the current process and making recommendations where changers required and assist the implementation of the changes.
Testing new implementations and preparing feedback reports.
Conducting ERP trainings for Managers and end users.
✓Procurement Module
✓Warehousing Module
✓Project Module
✓Finance Module
✓Service Module
✓Manufacturing Module
Conducting Advanced excel training programs.
Analysis of ERP details and preparing management reports.
Preparing User manuals and ERP test papers.
Updating system master data. Ex: Item, Employee, Business Partner, Equipment etc.
Preparing ERP system auditing process.
Make sure relevant master data is correct at each shipment-selling price-shipment date-colours model masters.
Creating new master data in SAP and maintaining accuracy. Ex: Models, Colours, Plants
Preparation of Production plan, pendency reports.
Create import PO and follow up on approvals-Report on status
Conducting SAP administration trainings.
Vehicle allocations and monitoring till the invoice stage.
Analysis of aging stock and preparation of proposals to move them out.
Preparing management required Reports (Stock status, Pendency report)
Studying and documenting the current process and making recommendations where changers required and assist the implementation of the changes. (Inquiry managing process, Auto allocation, RMV and debtor collecting process etc.)
Identifying the present market situation and applying them to achieve company goals.
Direction, Supervision and Review of work carried out by production teams.
Ensuring proper documentation and maintaining to support Production Control.
Communicating with production Managers and staff members on regular basis & resolving production issues identified
Preparing Labour allocation reports, resource planning reports, Production planning reports, Forecasting reports and Decision-making reports.
Using strategies to solve machine breakdown problems, Labour problems, Resource problems.
Providing order delivery dates for local and international customers by using Production planning software. (Praetor Software)
Professional Graduate Diploma
