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Muhamed Dukmak, Business development Manager

Muhamed Dukmak

Business development Manager·Jetex Flight Support

United Arab Emirates

Master's degree, MBA

Work experience

Total years of experience: 16 years, 9 months

Business development Manager

April 2013 - Present

Jetex Flight Support

Dubai, United Arab Emirates

April 2013 - Present

Key Accounts Management (KAM) of strategic Airlines.  Lead the sales team efforts in support of Co.Objectives and Goals. Developing the commercial tenders/ quotations process. Reviewing customers’ feedback  and offering solution for the pricing issues.  Internal Process and Procedures development to provide modern customer services.   Competitor’s watch and data analysis to ensure relevant business distribution.   Research and analyze customer trends,  global acquisition,  product and service preferences,   market size,  penetration and marketing practices   Market prospecting for strategic alliances with other organizations in line of the company  overall objectives.   Deliver innovative / integrated solutions to meet customers' changing business needs.   Follow industry trends to ensure Jetex's services are cost competitive and superior to  industry best practices.  Participate in relevant aviation industry events (Domestic and abroad)    Assist the Sales Head to develop an aggressive sales strategy and action plan to achieve  budgeted quarter and annual business targets.  Develop,  train and motivate Sales Executives and Account Managers.

Company industry:
Ground Fleet, Aviation, & Marine Refuelling
Job role:
Sales

Operations Manager

September 2009 - April 2013

Jetex Flight Support

Dubai, United Arab Emirates

September 2009 - April 2013

Accountable for overall performance of the operation team activities. Develop internal systems and work process and procedures.  Monitor the resources to ensure the objectives and targets of the company are met.  Managing key customers tenders,  including suppliers negotiations and proposals  processing.  Involve overseeing the organization to ensure effectiveness and quality service.  Gaining access to the key players in the aviation industry  Supervise,  train and motivate Operation Coordinators and Analysts

Company industry:
Airlines
Job role:
Management

Education

Heriot‐Watt University

September 2016

September 2016

Master's degree, MBA

United Kingdom

Expected by Sep 2016

Damascus University

September 2007

September 2007

Bachelor's degree, Economic

Syria

GPA (percentage): 75%

GPA (percentage): 75%

Skills

Aviation Industry
Expert
Aviation Industry
Expert
Aviation Operations
Expert
Aviation Operations
Expert
Sales Support
Expert
Sales Support
Expert
Developments
Expert
Developments
Expert
Strategic Projects
Expert
Strategic Projects
Expert
Business case study
Expert
Business case study
Expert
Business Development
Expert
Business Development
Expert
Key Account Managment
Expert
Key Account Managment
Expert
Aviation Industry
Expert
Aviation Industry
Expert
Aviation Operations
Expert
Aviation Operations
Expert
Sales Support
Expert
Sales Support
Expert
Developments
Expert
Developments
Expert
Strategic Projects
Expert
Strategic Projects
Expert

Languages

English
Expert
Arabic
Expert

Recommendations

Shady Baidas

Apr 2013

Apr 2013

Finance ManagerSubordinate

Mhd is talent , open mind, fast learn , have the ability to improve him self , he like to know everything related to his work and others to increase his experience,and he is hard working also. I liked working with Mhd in coca cola and i am sure he will have a good future.

Hobbies

  • Golf
    Intermediate
  • Horse Back riding