Export & Marketing Manager
Egypt for medical clothes-Medic
مجموع سنوات الخبرة :11 years, 4 أشهر
Determine annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
Establish sales objectives by forecasting and developing annual sales quotas for regions, territories; and projecting expected
sales volume and profit for existing and new products.
implement national sales programs by developing field sales action plans.
Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends,
economic indicators, and competitors.
Establish and adjusts selling prices by monitoring costs, competition, and supply and demand.
Complete national sales operational requirements by scheduling and assigning employees; and following up on work results.
Maintain national sales staff by recruiting, selecting, orienting, and training employees.
Maintain national sales staff work results by counseling and disciplining employees; and planning, monitoring, and
appraising job results.
Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications,
establishing personal networks, and participating in professional societies.
Contribute to team effort by accomplishing related results as needed.
Achieving sales targets, finding new business opportunities and penetrating new markets.
Replying on all inquiries and needs. Negotiating all the deal details with customers.
Solving challenges that may confront the business.
Organize the Promotional activities for business development Attending International Fairs and Exhibitions.
Visiting customers and reinforcing relations with the company.
Establishing a long-term relationship with clients.
Periodical Export reports, budget and forecasts.
Following up with all departments.
ensuring the customer’s satisfaction.
Presentations and Dash Boards.
issuing and revising shipment documents.
Responsible for the management and execution of logistics for all shipments of B2B in local and export markets along with all
intercompany shipments.
Achieve customer service objectives by contributing customer service information, recommendations to strategic plans and
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reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service
standards; resolving problems; completing audits; identifying customer service trends; determining system improvements;
implementing change.
Determine customer service requirements by maintaining contact with customers; visiting operational environments;
conducting surveys; benchmarking best practices; analyzing information and applications.
Co-ordinate with Development and QA in updating placed orders.
Ensure timely deliveries of shipments both Local and overseas and send customer notifications with accurate data.
Responsible for gathering and issuing all required documentation (internally and externally from MOH, Ports and Shipping
lines) for local and overseas shipments.
Follow up with different departments on the necessary documents, letters or statements, as required by customers and ensure
timely delivery.
Track shipment progress and take action by preparing reports on shipments.
Align with all internal functions and develop weekly shipping schedule for all sales shipments and intercompany shipments.
Responsible for internal follow up on 100% of customer complains & insurance replaying to 100% to customers.
Responsible for Determining Logistics service requirements by quarterly benchmarking freight forwarders, insuring signing
of contracts with best price/quality of service freight forwarder to ensure Agthia receives best service with lowest price.
ALdahra Agriculture (sheikh-Hemdan Ben Zaid)
Export responsibilities:
Participating in making the Annual plan & Budgeting for logistics Department.
Participating in making Plan of bookings (Monthly starting and ending).
Involved with making deals with shipping line companies (MAERSK - COSCO - CMA CGM - EVERGREEN - Tarros - MSC -HapagLloyed - Hamburg Sud - Transmar).
Coordinate with QC Department to insure that all the product we export is according to global exporting standards and Quality as agreed with the customer.
Keep tracking the container of each booking till they're loaded and have reached to the Port.
Dealing with All ports ( Port Saied - Alsokhna - Damietta - Alexandria - Suez).
Create packing list of each booking and match it with packing list of each port.
Making invoicing - EURO1 - EURO med - Form A - VGM and other daily Reports.
Local Market:
Coordinating with suppliers for all company needs (mechanical spare parts- water supplies - local transfers (Tools, equipment
and paper) between company branches in Egypt.
Responsible for deals with (transportation companies - solar Suppliers).
Arranging and tracking shipments of the customers.
Following up with the customers till the shipment get delivered and impression after delivering.
Import responsibilities:
Participate in clearing imported shipments (spare parts, Equipment’s).
Track all shipments till Aldahra Projects in Egypt receive them.
Coordinate with technician to check deliveries of outside business.
Negotiate with a variety of people such a shippers, agents, and vendors.
Excellent customer service skills in dealing with customers.
Agreements, which include hiring, training, supervision of staff.
Invoicing and prepare reports to expedite the billing process.
Insure that the shipments are compliance with lows and regulations.
Oversees a staff of export administrators and responsible for the flow of goods out of the country.
Familiar with a variety of the field’s concepts, practices and procedures.
Plan and coordinate the international shipment of goods.
Relies on extensive experience and judgment to plan accomplish
international business and negotiation management.
TOEFL Course
Accounting Department Arab Academy for Science Technology & Maritime Transport MBA
Studying Master of business administration(MBA) At AASTMT