Muhammad Abdul Mukarram

Directed stock profile of over 300K SKUs having 1.8M units valuing AED 200M; led stock distribution plan while monitoring company-owned 12+ delivery trucks locally. Supervised 200-member logistics team and managed complete logistical operations; emphasized team development and provided equipment and material handling, compliance, safety, and quality assurance procedures training resulting in improved overall performance. Set up inventory controls and contributed to achieving operational excellence by delivering superior services at competitive cost; assured operations comply with regulatory laws, health, and safety protocols.
 Liaised with consultant to finalize new warehouse layout and secure approval of government authorities; negotiated terms and competitive rates with suppliers.
 Boosted team performance by 30% and vehicle delivery time by 99% through strict internal controls, policy, and SOPs implementation. Saved transportation cost by 35%, amounting to AED 1.5M annually through process improvements and competitive onboarding suppliers.
 Set KPIs and segregated stations store to maintain accuracy, defined delivery timings and vehicle route maps, installed tracking system, kept vehicle log to assure on-time delivery, and monitored vehicle movement and mileage.
 Improved compliance by formalizing processes, created log register and excel database to record issues; assigned safety officer to maintain check and assure prompt resolution of issues.
 Established 5-distribution centres from ground up, spanning 35K Sqm in KSA and Bahrain; contributed to successful integration of state-of-the-art technology.
 Completed urgent order delivery to support E-commerce/Omni Verse operations by initiating 2-shifts for warehouse; developed stock assurance team to boost stock accuracy and designated area for reverse logistics to inspect returned goods. Monitored log to identify reasons that led to returns to improve discrepancies.

Supervised 35-member team and oversaw complete warehousing operations; planned activities and performance targets, managed transport and prepared route schedules. Developed team and improved performance through training and correct placement of resources. Liaised with retail stores for inventory pull-outs and inter-branch transfers while ascertaining inventory transactions are adequately documented per SOP. Organized annual stock count and assured housekeeping standards and collaborated with Facility Management Division for timely facility maintenance and other material handling equipment services.
 Optimized warehouse operations through system improvements, resulting in 25% capacity increase, 30% improvement in efficiency and average 50% increase in GRN quantity; defined processes and policies for warehouse operations involving receivables, collection, packing, storage, and material delivery.
 Transitioned from manual delivery to real-time PDA scanning delivery resulting in optimized delivery and reduced customer complaint.
 Assured safety compliance by organizing safety drill and training staff; deployed safety officers to monitor compliance and ensured safety and first aid equipment availability.
 Contributed to successful launch of Warehouse Management System while assuring fewer snags by reviewing business requirement document to provide feedback as per business needs and challenges. Helped in User Acceptance Testing before project launch and delivered training to staff.

Helped brand managers conclude order request timely and accurately as per customer requirement; maintained complete record of transfers, disposal, and controlled system to reduce damage, breakage and inventory obsolescence. Periodically reported shortages, overages at all inventory levels for replenishment; assure smooth inventory flow to avoid inventory shrinkage. Performed periodic inventory closure in compliance with financial requirements; tracked product history and transaction details through system for prompt tracking of items; conducted surprise site audits at product level and tally with WMS.
 Controlled material transaction of warehouse staff through user-defined status control to assure picking, dispatch, receiving is performed efficiently.
 Inspected items in bin containers and implemented corrective measures for placement at correct location in system. Drafted reports on stock counts, inbound and outbound status reports, stock movement, and ageing report.
 Improved process efficiency by developing MS Excel-based report formats to record delivery, maintain inventory log and control.