Marketing Specialist
Budget Rent a Car
Total years of experience :17 years, 9 Months
Working in Oracle Database to gather customer profile and record.
Booking & Operate Domestic & International Reservations all around the Globe.
Handling all Carey UK reservations in Saudi Arabia.
Handling all Rentalcar.com reservations in Saudi Arabia.
Handling International Reservations through Maestro & IATA Booking Systems Worldwide.
Handling Customer complaints & activities relates to Al-Fursan Saudia Frequent Flyer Program.
Handling Customer complaints & activities of Budget profile Loyalty Card Members.
Handling Marketing campaigns & Marketing Promotional Activities.
Handling Drive & Win Promotional vehicles.
Issuing Cross Border Driving permit.
Handling TAMM Database for Add / Remove Corporate customers and update Traffic fines.
Handle Billing & Corporate Rental Tariff through RLMS in Oracle Database.
Provide Corporate / Fleet Leasing Solution to Corporate Customers all over KSA.
Directly reporting to Regional Manager.
Giving backup Sales / Service Support to Corporate Customers.
Daily Monitoring Sales Team Entries and update CRM( Customer Relationship Management Software)
Making target achieving strategies to achieving goals.
Evaluate and Buying Vehicles on Good Buying rate.
Refurbish vehicle and Sold vehicles on Good Price to Generate Profit
Making New Strategies to Capture Target Market
Handling and Input data to CRM( Customer Relationship Management Software)
Handle Customer Complains related to Warranty Issues and Solve it on Priority Basis.
Making Exchange Deals from Old to New Vehicles to Support New Car Sales Target.
Motivate and guide team members to achieved individual targets.
Directly report to Senior General Manager of Pak Suzuki for market up down scenarios.
Refurbished vehicles and sale with Approved Used Car warranty through M/s Pak Suzuki Motors.
Received 3rd position all over pakistan is Sales/Exchange in 2012.
Daily Monitoring Sales Team Entries, Followup and update CRM( Customer Relationship Management Software)
Daily organize morning meeting for market update.
Lead & guide Sales force for best results.
Self motivated, Target Oriented and able to take pressure and Stress.
Focus on Fleet Sales, Make Appointments through Call Center for Meeting.
Focus on Email marketing, Sms marketing and Corporate Database
Focus on Corporate/Individual Leasing /Financing in Islamic/Conventional Both
Handling and Serve Fleet Order upto 100 vehicles.
Working closely with Floor Manager for assurance of Showroom Display Cleanliness,
Sales Team Performance, Customer Handling, Customer Satisfaction, generate Profits,
making Healthy Sales Competition of good sales pitch and Customer Care activities
which build customer trust and build long term relations.
Dealing in Insurance of vehicles to generate Workshop Customers for After Sales.
Display vehicles for Marketing & Promotion in Public Place like Shopping Malls, Etc.
Making Road Shows for Product awareness.
Handling Corporate Customer Problems and Provide Solutions.
Set Sales objectives and strategies to increase Retail and Fleet Sales.
Direct reporting to Director Sales.