Muhammad Afroz Alam, Group Leader

Muhammad Afroz Alam

Group Leader

Aptech Computer Education

Location
Pakistan - Karachi
Education
Bachelor's degree, Unix, linux, web development, database, infrastructure
Experience
20 years, 7 Months

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Work Experience

Total years of experience :20 years, 7 Months

Group Leader at Aptech Computer Education
  • Pakistan - Karachi
  • January 2016 to October 2017

I.T. Team & Infrastructure Management.
Implementation of Active Directory
Aptech portal Management
Hardening of OS
System Administration
Implement vmware for server installation & configuration
Configure, verify and troubleshoot switches with VLANs and interswitch communications
Implement an IP addressing scheme and IP Services
Configure, verify, and troubleshoot router operation and routing protocols on Cisco device
Identify security threats to a network and describe general methods to mitigate those threats
Implement, verify, and troubleshoot NAT/PAT and ACLs
Implement and verify WAN links
Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems
Tuning & performance of system.Troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
IT Procurement

Manager Information Technology at Shaheen Air International Airline
  • Pakistan - Karachi
  • October 2011 to May 2015

I.T. Team & Infrastructure Management.
IT Operation Team Lead
Development Team Lead.
Implementation of e-Ticketing, Departure Control, Flight Management & Information System.
Implementation of Aircraft Maintenance & Inventory System for SEAMS
Implementation of Oracle-EBS with HA.
Data Centre Management.
Disaster Recovery Management.
Implementation of nationwide data connectivity
Implementation of Active Directory & ISA Server
Implementation of Mail, Web & Proxy Sever on Linux
Hardening of OS
Manages the process of innovative change effectively.
Responds/acts on upper-management direction.
Initiates and implements improvements in all areas of IT responsibility.
Identifies and provides standards for gathering information for use in trend analysis and reports information to company management.
Manages the development of team by ensuring, when possible, that project tasks are in line with each Innovator's career interests.
Identifies opportunities for improvement and makes constructive suggestions for change.
Remains on the forefront of emerging industry practices.
Planning and implementation of additions, deletions and major modifications to the supporting regional infrastructure.
Implementation of network system security.
Oversees the administration and maintenance of the company's infrastructure, and directs more junior Innovators when necessary.
Manages the purchase of hardware and software products.
Ensures that company assets are maintained responsibly.
Communicates relevant IT-related information to superiors.
Resolves and/or escalates issues in a timely fashion.
System & database Administration.
Tuning & performance of system.
Troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.

IT Consultant at IBM
  • Pakistan - Karachi
  • October 2008 to October 2011

• Team member of Oracle EBS implementation with RAC.
• Responsible for monitoring & verification of Data Center Environmental sheet
• Responsible for support & maintenance of HP-UX
• Responsible for support & maintenance of Storage Area Network
• Responsible for monitoring of the Hardware & UPS activities
• Responsible for scripts & jobs to handle routine user and sysadmin tasks
• Responsible for monitoring & support of storage area network
• Responsible for monitoring & verification of NTP server & clients
• Analyzing system logs and identifying potential issues with the systems & purging old logs
• Monitoring & maintenance through iLO2
• Performing routine audits of systems and software
• Responsible for support & maintenance of Data Protector Server & clients
• Performing & verification the backups of systems
• Restoration of backup on Test Environment
• Monitoring & verification of Operating System updates, patches, and configuration changes
• Monitoring & Verification configuration of new hardware and software
• Adding, removing, or updating user accounts, privileges & resetting passwords, etc
• Answering technical queries
• Responsibility for system security review
• Responsibility for documentation of systems & configuration
• Troubleshooting of systems
• System performance monitoring & tuning
• Ensuring that the local area network & storage area network environment is up and running
• Responsible for IT Operation team
• Responsible for Installation, configuration & maintenance of NTP & syslog server
• Responsible for SOP creation & implementation
• Preparing procedure for incident management, change management & (complain management)
• Responsible for support & maintenance of CITRIX Server
• Identification of new solutions & tools for betterment
• Responsible for management of software licenses

System & Infrastructure Administrator at Shaheen Air International Airline
  • Pakistan - Karachi
  • June 2002 to October 2008

• Setup and maintain new data centre
• Migration on Linux from Windows Environment
• Linux System Administration Tasks & Support
• Setup of Online Reservation & Departure Control system on Linux, Oracle, PHP & Apache environment & servers hosting at ETISALAT
• Setup of Email & Proxy Servers using sendmail & SQUID
• Maintained 24*7 days a week I.T. Operation
• Backup & Recovery
• Wireless connectivity over LAN at all airports
• Administering the operational team of 13 personnel of Reservation System of all the five stations countrywide and four stations abroad

System Administrator at Aero Asia International Airline
  • Pakistan - Karachi
  • September 1996 to June 2002

• Performed Unix & Linux Administration Task on SCO Open Server 5.04 & Redhat 9
• Oracle 7.3 installation & configuration on Unix
• Backup & Recovery
• Linux Hardening
• Online connectivity of all station using Linux firewall
• Support of Windows & Unix clients

Education

Bachelor's degree, Unix, linux, web development, database, infrastructure
  • at Preston University
  • November 1996

Specialties & Skills

Storage Management
HP Server Hardware

Languages

English
Intermediate
Urdu
Expert

Training and Certifications

UNIX Security (Certificate)
Date Attended:
March 2009
• Security within a Linux Environment (SS206960) IBM Certification (Training)
Training Institute:
IBM skill soft
Date Attended:
February 2009
Duration:
1 hour
Administrative Tasks in Linux (Certificate)
Date Attended:
March 2010
IBM Implementation Services for Linux – OS hardening for Linux severs – Delivery (Certificate)
Date Attended:
May 2010

Hobbies

  • Cricket