Project Manager And Business Analyst
Export Development Canada (Federal Government)
Total des années d'expérience :13 years, 5 Mois
Business Consultant as part of the ESG project team. Preparing industry wide reddiness for 2030 net zero carbon initiatives.
- Lead consultant for the Federal Government of Canada on processes and policies for Aerospace and Airlines (Air Canada, Sun Wing, West Jet, Air Transit) to ensure targets are met by 2030.
- Lead consultant for the Federal Government of Canada on processes and sustainable financing for Canada's leading banks: Royal Bank of Canada, CIBC, TD Canada Trust, BMO and more.
- Experience working with Siebel Data Migration into Dynamics 365 (D65).
- Experience working with Siebel Data Mapping for Correspondence Report Creation in Dynamics 365.
- Assisted the Lead Architect and developers in implementation and deployment of Proposed Solutions for Business and Banking requirements in Dynamics 365 and customizations.
- Integrated Azure Active Directory, ADB2C with Sales force.
- Worked closely with Architecture and senior developers in design and modeling microservices, API integration (Requirements), Cloud/PasS/SaaS, Event-driven design and streaming data.
- Systems worked on included SAP systems such as; CRM, GRC and SAP Access Control.
- Worked on creating technical user stories in Azure DevOps and Power BI.
- Solid knowledge of API and KPI’s in system-to-system integration and impacts, also included in background calls for external vendors.
- Lead Business Analyst and acting Scrum Master for Canadian Western Bank as an independent consultant for Digital Banking and Cloud migration.
- Working closely with CWB internal and external developers (Accutive and Temenos) on researching solutions for launching of a net-new self-serve option for new to CWB clients.
- Worked closely with team of Business Analysts, QA’s, and external vendor team (Developers) in gathering and finalizing requirements with internal stakeholders.
- Ensure all business requirements are captured in user stories.
- Overlooked project teams’ business artefacts and documentation.
- Handled the project teams JIRA backlog and Confluence.
- Completed multiple proposals for each determined solution.
- Gathered business feedback and requirements to ensure all proposed solutions are carefully thought out with the business objective being the main driving force.
- Completed presentations for key stakeholders and business leaders to ensure proposed solutions are finalized and signed off prior to hand offs to development team.
• Collaborated with vendor management teams to negotiate contracts as project lead, define service level agreements (SLAs), and manage vendor relationships to ensure successful delivery of Salesforce solutions.
• Led the configuration and customization of Salesforce Government Cloud, including user interface design, workflow automation, data integration, and reporting functionalities, resulting in improved data management and streamlined processes.
• Understood business needs and responsible for translating them into agile stories for developers and data architects.
• Deconstructed complex technical solutions and rationalized the solutions to a non-technical audience in simple and clear terms.
• Documented current state and future state business processes and flows, with its corresponding models to identify gaps, inefficiencies, and potential opportunities to simplify business processes and streamline.
• Conducted and took lead role in the project planning, by developing a comprehensive project plan, including timelines, milestones, and resource allocation, to ensure the successful execution of the OPT Finance System development and migration project. Identify and mitigate potential risks and issues throughout the project lifecycle.
• Participated in stakeholder management activities and expectation, by engaging with stakeholders, including OPT Finance team members, vendors, and external system owners, to gather requirements, manage expectations, and ensure alignment with project objectives.
• Demonstrated strong team leadership in a cross-functional team, including developers, Business analysts, UX specialists, testers, and subject matter experts, ensuring effective collaboration and coordination.
• Developed and executed strategic plans, resulting in revenue growth and expanded IT / Software development presence in New York, New Jersey as well as Delaware.
• Conducted comprehensive market analysis, identified emerging IT and software solution trends and new solution opportunities for end-clients.
• Monitored and analyzed competitor activities, adapting business strategies to maintain a competitive edge.
• Assessed and managed business development risks, implementing effective mitigation strategies.
• Led cross-functional teams in gathering business requirements and translating them into actionable solutions.
• Identified process improvement opportunities, resulting in enhanced operational efficiency and cost savings.
• Analyzed data and metrics, extracting valuable insights to drive data-driven decision-making.
• Collaborated with stakeholders to design innovative solutions that addressed business challenges.
• Managed business analysis activities within IT projects, ensuring timely delivery and adherence to project goals.
• Built strong relationships with stakeholders, effectively managing expectations, and addressing concerns.
• Facilitated change management initiatives, ensuring smooth adoption of new processes or technologies.
• Championed continuous improvement by driving a culture of learning and knowledge sharing.
Senior IT Business Analyst
- Project scope: AML and Regulatory
Business Systems Analyst and acting scrum master for the Personal and Small Business banking project team.
Change Manager for the IT team, in part of the Legal and Change Management committee at BMO bank of Montreal.
MBA
Business Administration and Information Technology (IT)