Muhammad Arshad

+ Managed and operated e-commerce seller accounts on Amazon,
eBay, Walmart and other online marketplaces.
+ Conducted product research, listing, optimization and content writing
to improve visibility and sales.
+ Provided excellent customer support via email and live chat,
ensuring high customer satisfaction.
+ Processed orders, managed inventory and ensured timely shipments.
+ Prepared performance reports using Google Sheets and Excel to
track sales and business metrics.
+ Handled data entry, web research and competitor analysis
to support business decisions.
+ Used Al tools (ChatGPT, Copy.ai, etc.) to automate tasks,
improve productivity and content quality.
+ Performed administrative tasks including scheduling, email handling
and document management.
+ Resolved technical and operational issues efficiently, ensuring
smooth workflow and business continuity.