Sr IT Executive
deloitte
Total years of experience :4 years, 6 Months
Currently Working in the IT Support Enviroment, having experience of IT Service Management and Administrating following activities as a Senior IT Executive
• Manage MS Window Server 2008.
• Configure user and Computer Environment using Group policy.
• Create Users, Groups and Organizational Units.
• Creating & managing of Active Directory Domain Services, DNS, and DHCP
• Manage, maintain and configuration of File Server.
• Implementation of Data Backup Policies and procedures.
• Troubleshoot, Manage and Backup of mails of MS Outlook 2007/2010/13
• Responsible for troubleshooting and incident management.
• Provide technical support on all end-user issues in the area of IT Networks, Systems Security, troubleshoot & investigate.
• Effectively manage IT Assets and inventory.
• Hands on VPN to maintenance
• Manage IT Customer service support to the end-users or the internal customers
• System admin Procedures and IT Service Management.
• Hands on experience of network, system, applications, utilities and security suit client systems / end user machines.
• Having working knowledge & information about client-end / end-user support mechanisms in an environment.
• Provide technical support and also configuration of Mobiles / Tablets
• Improved ability to deploy, integrate, and manage new technology innovations
• Troubleshooting of Deloitte’s Official Application Software’s.
• Troubleshoot Wireless Connectivity issues and provide support to the end user
• Managing Desktops / laptops and printer related issues
• Shared knowledge with new recruits.
work as a System Administrator in 360 Technologies Islamabad
• Database Operations/ Management Application Server (IIS)
• Administration Assistance in procurement of IT items
• Configuration and installation of computer hardware and software
• Troubleshoot all kinds of computer and laptops problems
• Installation of printers, scanner and Photocopier machines.
• Troubleshoot network LAN/WAN Connectivity issues.
to provide direct support to the staff in case of any IT related problem
• In depth knowledge of providing troubleshooting services for both software and hardware issue
studied setup of Pakistan Internet Exchange and also provide technical support the the employee's.
Educational Career BS (IT) Hon's BUITEMS (Balochistan University of Information Technology Engineering & Management Sciences) Quetta 2006-2010
I.C.S Al- Barkat College Of computer Science khanpur (BISE Bhawal Pur) 2003-2005