Senior Software Engineer
NCR Atleos
Total des années d'expérience :13 years, 3 Mois
- Developed angular components for a payment application (NCR’s NDCe).
- Implemented payment application solution for ATM/kiosks enabling versatile transactions like balance inquiry, mini statement, pin change and account transfer.
- Developed complete transactional flows for ATMs, covering card insertion to cash withdrawal.
- Developed .Net APIs.
- Streamlined integration and unit testing with efficient tools and utilities, reducing testing time by 30%.
- Assisted the sales team with in-depth research and development, increasing sales lead conversion by 10%.
- Created technical documentation, including software design and architecture.
- Led implementation & support for 70+ customers with a 2-person team for 1.5 years, achieving a 95% customer satisfaction rate.
- Collaborated with cross-functional teams using Agile methodologies.
- Mentored team members and delivered tailored training.
- Prioritized tasks and maintained the product backlog for timely delivery.
- Oversaw support tickets, ensuring hands-on troubleshooting and resolution of 90% of issues within 24 hours.
- Same hands-on development responsibilities as of previous designation
- Mentor and guide other junior team members
- Design and implement software solutions to meet business and technical requirements
- Contribute to the development of technical strategies and roadmaps
- Collaborate with product team to prioritize and deliver features and improvements
- Provide Level 3 support, including bug fixing and debugging issues
- Take tasks from my senior and try to complete it in given timeline
- These tasks are usually related to web development
Full Stack development
Web Development and QA
My Final Year project was a RFID based attendance system programmed on a microcontroller. I did the software part where the employee data was being stored, searched and displayed.