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Muhammad Ashraf, Operations Coordinator

Muhammad Ashraf

Operations Coordinator·United Diamond Company

Saudi Arabia

Bachelor's degree, IT

Work experience

Total years of experience: 5 years, 2 months

Operations Coordinator

February 2026 - Present

United Diamond Company

Jeddah, Saudi Arabia

February 2026 - Present

1. Client Relationship Management: Acted as primary client liaison across multiple service projects, ensuring clear communication and high satisfaction throughout.

2. Workflow Optimisation: Optimised internal workflows and service
procedures, improving overall operational efficiency by 15-20%.

3. Systems & Maintenance Coordination: Coordinated maintenance
schedules and support requests, ensuring systems remained reliable
and issues were resolved promptly.

4. Reporting & Data Analysis: Produced performance reports for
management, identifying cost-saving opportunities and areas for
improvement

Company industry:
Construction & Building
Job role:
Construction and Building

Operations Specialist

January 2024 - December 2025

Bp Jazbe

Melbourne, Australia

January 2024 - December 2025

1. Improved Operations & Cost Savings: Streamlined digital workflows and tracking systems, reducing operational waste by 30% and delivering a 35% increase in cost savings.

2. Enhanced Team Performance & Output: Redesigned system layouts and equipment accessibility, resulting in a 15% boost in productivity and ensuring high standards for hardware and software usage.

3.Strategic Leadership & Communication: Led regular technical briefings and created a structured feedback loop between users and
management, improving technical communication by 20% and resolving issues faster.

Company industry:
Sales Outsourcing
Job role:
Marketing and PR

Operations Coordinator

March 2021 - December 2023

Southall

Melbourne, Australia

March 2021 - December 2023

1. Daily operations management: Managed full daily restaurant
operations, maintaining high service standards and consistent guest
satisfaction.

2. Kitchen efficiency: Redesigned kitchen workflows, increasing
preparation efficiency by 20% and cutting customer wait times by 15%.

3. POS & systems management: Managed POS and front-of-house
systems, ensuring 100% uptime during peak service hours.

4. Inventory & forecasting: Applied demand forecasting to inventory
management, reducing stockouts by 15% and cutting excess inventory costs by 10%.

5. Staff training & compliance: Led staff training on system updates and compliance, ensuring full adherence to health and safety protocols.

Company industry:
Hospitality & Accomodation
Job role:
Management

Education

Deakin University

October 2023

October 2023

Bachelor's degree, IT

Australia

Volunteer work at my university: Collaborated with a diverse team of fellow volunteers to plan and execute events for the university student association, fostering a sense of belonging and engagement among students. Demonstrated effective communication and leadership skills by coordinating logistics, managing schedules, and delegating tasks during volunteer events, enhancing overall teamwork and organizational efficiency. Actively engaged with new and existing students, promoting the student association's initiatives, and building relationships that led to increased participation in events and activities, showcasing strong interpersonal and networking abilities.

Skills

Multitasking
Expert
Multitasking
Expert
Operations and process management
Expert
Operations and process management
Expert
Project coordination & maintenance
Expert
Project coordination & maintenance
Expert
POS & System Management
Expert
POS & System Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Business Management
Expert
Business Management
Expert
Documentation
Expert
Documentation
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Intermediate
Urdu
Native Speaker