IT Support Engineer
Queen International School
مجموع سنوات الخبرة :6 years, 2 أشهر
Analyzing Information and General Programming Skills.
Software Design, Software Debugging, Software Documentation and Software Testing.
Managing and maintaining Azure Active Directory, including virtual machines, storage, networking, and security.
Document Production, Data Manipulation, Presentations, Data Analysis and Website Authoring.
Sound knowledge in enterprise routing technologies (EIGRP/EIGRPng, OSPF/OSPFng, mBGP/IBGP/EBGP, static routing, route
redistribution, PBR, & route summarization).
To Manage Unifi Wi-Fi Controller base and Unleased base solution for maximum coverage to organization.
Monitor the performance of students regularly and maintain the progress reports of students.
Assist students and parents query regarding to Portals.
Participate in ongoing staff training sessions.
Coordinate with different services AMC vendor.
Manage overall 200+ node
To look after the overall IT infrastructure and Operations of Multiple sites.
To make sure the network security and safety of Data Center and IT related equipment’s.
Coordinate with different IT Vendors to upgrade / replace obsolete Hardware.
Network Planning, Installation, Support, Security Review, and Redesign Services.
Handle annual budget and ensure cost effectiveness.
Design, develop, implement and coordinate systems, policies and procedures.
Manage Data Center services and Hardware Server HPE, Dell, IBM Rack Mount and Blade server HP260, HP380, HP460 and dell
series are 710, 720, 780 etc.…
Deployment of VM ware, vSphere ESXi 6.7, 6.5, 6.0, VCenter, VMs with attached storage.
Install and manage Microsoft Azure Active Directory, Group Policy.
Maintain user backups and recover maximum data in case of corruption or lost.
Working on a storage dell equal logic Troubleshooting and resolving RAID and VMware environment issues.
Maintaining infrastructure, as well as managing Data Center, encryption, security zones, and firewalls.
To Communicate with System Support Engineers, Network Engineers and Database Administrator teams and implemented the
organization’s operational guidelines, IT Standards, and policies
Administration, support and configuration of MS Office 365 OneDrive, Teams and SharePoint.
Act as backup administrator of Veeam backup and recovery.
To look after Various Servers including (Azure Active Directory Services, Apex One, VMware, v-Sphere, WSUS, VPN, NMS Spice
works and Manage Engine etc.)
Layer 2\3 Connectivity, Rooting and Switching.
Configuring Cisco 2950, 2960, 3750, 3760, 4500, 6500 series Switches and replacing faulty switches.
To Manage Ruckus Wi-Fi Controller base and Unleased base solution for maximum coverage to organization
Experience with Azure Active Directory, Power Shell Scripts, LDAP, file transfer protocols, API’s and troubleshooting data-flows.
Integrate on premise networks with Azure virtual networks (includes configuring Azure Virtual WAN, configuring VPN Gateway,
etc.)
Performed Upgrade for Veeam backup environment software installation.
To maintain a MS Exchange 2010 Server and Webmail C-Panels for corporate email users.
To manage Technical Administration of Microsoft Dynamics AX 2012 R3 ERP Servers including Database backups management
and optimizations.
Control access permissions and privileges of ERP system.
Manage Cloud base Panda Adaptive Defense 360 Antivirus solution for Servers & Clients with advance firewall.
Manage various retail shops POS Management and outsource Candela Application.
Troubleshooting and resolving Azure services-related issues.
Maintain a high level of availability for all Office 365 services, including email, SharePoint, OneDrive, and Teams.
Ensuring the operational health of the SharePoint online environment including security, availability, performance,
interoperability and reliability.
To Manage a VMware, vSphere Hypervisor (ESXi) Servers.
To manage a rules and security policies on SOPHOS XG Firewall (Community & License).
Ensure security of data, network access and backup systems.
Preserve assets, information security and control structures.
Maintain internal infrastructure including laptop and desktop computers, servers, routers, switches, firewalls, printers, IP\ PABX,
phones, security updates, support internet, LANs, WANs, and wireless.
Troubleshoot, monitoring and Implementation of Mac, Linux and Windows XP, 2000, Windows Vista 7, 8, 10 Windows Server
2003, 2008 R2, 2012 & 2016.
Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, VLAN,
Access Port, Trunking Port).
Hands on L2 Network (STP, Port channel, VPC, stacking, VSS, HSRP, VRRP)
Ether Channel, Multi-Chassis Ether Channel, Multilayer Switching, Highly Available Networks.
DHCP and DNS Troubleshooting.
DDS Finger Prints System Management for Attendance of Employees.
Configured Software ZKT-eco Web & Managing Attendance Record ZKT-eco G3.
Gates pass System and Weight Bridge System Management.
CCTV Security Camera’s & IP Camera’s Management & Installation of entire System (CCTV, DVR, NVR).
Manage overall Inventory and Documents related to IT Audit.
Audit systems and assess their outcome