Muhammad Bilal Khan

• Built and maintained strategic relationships with IT leaders, and digital transformation stakeholders across major government and private sector organizations in Qatar and the Middle East.
• Identified and developed ERP, AI, and digital transformation business opportunities, contributing to market expansion and enterprise solution adoption across regional markets.
• Led client engagement activities including business requirement gathering, developed architectural frameworks and process mapping as part of business tech needs, legacy system analysis, process mapping, and solution advisory aligned with enterprise digital transformation objectives.
• Managed complete sales and presales lifecycle activities, from opportunity qualification and solution consulting to proposal development, negotiations, and deal closure.
• Delivered solution demonstrations and POCs for HCM/HR platforms, including Core HR, Payroll, Time & Attendance, Performance Management, Recruitment & ATS, ESS, and related enterprise modules.
• Did presales consulting for three major products of Kingdee, i.e. Cloud Stellar, Cloud Galaxy and Cloud Constellation.
• Prepared and managed Statements of Work (SOWs), commercial proposals, draft contracts, project documentation, and execution plans to support successful project delivery and client onboarding.
• Developed and managed channel partner ecosystems across Middle East and Pakistan to strengthen market reach, business development, and product positioning for enterprise technology solutions.
• Maintained collaborative relationships with leading cloud and infrastructure providers including Microsoft Azure, Huawei, Meeza, Ooredoo, and Vodafone to support integrated solution offerings.
• Coordinated with consulting, technical, delivery, and support teams to design comprehensive, scalable, and cost-effective enterprise solutions aligned with client requirements.
• Organized and hosted client engagement sessions, partner events, co-marketing initiatives, and technology showcases to enhance brand visibility and market positioning.
• Conducted competitive market analysis for major enterprise platforms including SAP, Oracle, Microsoft Dynamics 365, Odoo, and other ERP vendors, providing strategic insights and product improvement recommendations.
• Represented Kingdee at major technology and AI events including Web Summit, MWC Qatar, AI Summit, and other industry forums to monitor emerging technology trends.
• Supported commercial and strategic initiatives related to major Qatar operations and enterprise projects, contributing to business growth and regional expansion objectives.
• Maintained accurate CRM pipeline management including opportunities, proposals, client activities, and forecasting, ensuring effective reporting and sales tracking.
• Delivered regular business updates, pipeline reviews, and strategic presentations to country and regional leadership teams, supporting decision-making and operational planning.

• Managed and expanded relationships with a portfolio of 600+ enterprise key accounts, delivering tailored recruitment, sourcing through Bayt.com’s recruitment platform and Talentera ATS solutions.
• Led consultative sales and presales engagements by understanding client hiring challenges, sourcing requirements, and HR operational needs, delivering customized SaaS-based recruitment solutions.
• Conducted high-impact online and in-person demonstrations for Bayt.com sourcing solutions and Talentera ATS modules, showcasing capabilities including candidate sourcing, recruitment automation, applicant tracking, onboarding workflows, analytics, and recruitment lifecycle management.
• Managed end-to-end sales cycle including lead qualification, requirement gathering, solution advisory, proposal development, negotiations, stakeholder engagement, and successful contract closure.
• Built and maintained strong long-term relationships with enterprise clients through strategic account management, regular engagement activities, and proactive business reviews, contributing to account growth and customer retention.
• Applied structured consultative sales methodologies and solution-selling approaches to align Bayt.com and Talentera offerings with client business objectives and recruitment transformation initiatives.
• Supported and mentored junior acquisition and retention team members, contributing to knowledge sharing, sales coordination, and overall commercial performance enhancement.
• Collaborated closely with customer success, onboarding, and support teams to ensure seamless client onboarding, solution adoption, and positive customer journey management across all stages.
• Leveraged CRM systems, sales dashboards, LinkedIn, and Sales Navigator tools to manage opportunities, maintain pipeline visibility and strengthen enterprise prospecting efforts.
• Conducted quarterly and annual business reviews with clients to assess engagement success, strengthen partnerships, identify improvement opportunities, and enhance customer satisfaction levels.
• Successfully handled client concerns, objections, and operational challenges while maintaining strong service standards and long-lasting customer relationships.
• Prepared and delivered regular pipeline reviews, business performance reports, and strategic presentations to country and regional leadership teams, supporting operational decision-making.

• Spearheaded business development and market expansion initiatives across catering, laundry, and facilities management sectors by identifying high-potential prospects and commercial opportunities.
• Targeted and acquired enterprise and contractor clients with large workforce populations, promoting outsourced food service solutions as a strategic alternative to employee food allowance models.
• Actively participated in tendering and bid management activities, including tender analysis, technical and commercial proposal preparation, compliance documentation, and coordination with end-users on specifications, budgets, and operational requirements.
• Developed detailed techno-commercial proposals and operational solutions tailored to client workforce requirements, ensuring commercially viable and service-oriented catering models.
• Led commercial costing, budgeting, and P&L forecasting activities by analyzing raw material costs, manpower requirements, logistics, transportation, kitchen operations, and other operational overheads to support profitable project execution.
• Managed contract finalization activities including drafting and reviewing NDAs, service agreements, and commercial contracts for successfully on boarded clients and projects.
• Conducted detailed operational assessments including workforce man-days, site mapping, delivery schedules, parcel planning, and logistics coordination to support seamless project mobilization.
• Introduced innovative and diversified menu strategies including Asian, Filipino, Arabic, Turkish, and African cuisine offerings to support multicultural workforce requirements.
• Coordinated kitchen audits, food sampling sessions, and operational evaluations with clients to ensure compliance, quality assurance, and successful service onboarding.
• Oversaw ongoing account management activities including operational coordination, invoicing, collections, payment follow-ups, and client relationship management to ensure service continuity.
• Supported strategic business registrations and vendor approvals with major stakeholders and authorities including Supreme Committee, Ashghal, and other key government-related entities.

● Increased company’s monthly turnover from QAR 0.8 million to QAR 5.0 million.
● Got all material approved in all leading Govt. bodies, those have the likes of Ashghal, Kahramaa, Qatar Petroleum, Ooredoo, QNBN, Astad and Qatar Rail etc.
● Lead organizer in all leading national and international exhibitions like ‘Project Qatar’ (six years), ‘Big-5’ - Dubai, ‘Made in Qatar’ - KSA and Qatar chapters, ‘Infra Oman’, Muscat
- Oman (three years), and all local events, conferences, seminars, networking sessions, workshops and B2B events with leading companies within the construction vertical.
● Swept local and international marketplaces for extensive market researches for both; Product Development and Market Development. They were huge success.
● Worked perpetually with cost control and production team to streamline market prices to remain competitive and win orders and projects.
● Got +50 Consultant’s Preferred Vendors List (PVL) approvals for all material/products.
● Converted +200 Contractors (Main and MEP) as new clients and loyal business partners.
● Converted +150 Distributors and Traders as new clients and loyal business partners.
● Initiated and launched campaigns for overseas markets like Dubai, KSA, Oman and Bahrain etc.
● Led planning, production and operation teams on daily basis in ‘designing from scratch’ an easy and a self - sustained ‘Production and Planning Department’ for daily dispatches and deliveries to clients.
● Hired, mentored and trained Sales & Marketing Team on market, communication strategies, sales pitches, relationship management and payment recoveries.
● Collected all outstanding payments on regular basis.
● Presenting all weekly, monthly, semi-annual and annual reports to Sr Management, including Annual Board briefings.

• Contributed to strategic business growth initiatives through comprehensive market intelligence activities including Competitive Analysis, SWOT assessments, PESTEL studies, pricing evaluations, and opportunity mapping to support commercial decision-making and long-term business positioning.
• Played a key role in strengthening brand positioning and corporate identity by leading integrated marketing and brand awareness initiatives across digital platforms, trade exhibitions, IT events, and industry engagement activities.
• Collaborated closely with business and operations leadership to enhance market visibility, customer engagement, and brand reach through strategic campaigns, media presence, and technology-focused promotional activities.
• Supported business development and enterprise sales initiatives for ERP solutions, Cloud Computing services, web technologies, POS/Cash Register systems, and digital business products, contributing to pipeline growth and customer acquisition efforts.
• Worked closely with clients to understand business requirements, operational challenges, and digital needs, helping position suitable technology solutions aligned with customer objectives and transformation goals.
• Contributed to early-stage ERP and digital solution consulting activities including requirement discussions, solution positioning, proposal support, and coordination with technical and commercial teams — forming a strong foundation for future ERP and SaaS consulting roles.
• Managed customer relationship activities through internal CRM systems and direct client engagement, strengthening business relationships and supporting long-term account development.
• Led digital marketing initiatives including Google AdWords, PPC campaigns, SEO optimization, analytics tracking, and performance monitoring to improve online visibility, lead generation, and digital engagement.
• Utilized Google Analytics and customer behavior insights to evaluate digital interaction trends, optimize user engagement strategies, and support data-driven marketing decisions.
• Supported web development and digital branding projects including website planning, landing page optimization, content development, UI coordination, and overall website performance enhancement from both business and user-experience perspectives.
• Assisted tendering and proposal teams in reviewing RFPs, interpreting project requirements, and coordinating technical and commercial documentation for government and enterprise opportunities.
• Contributed to organizational capability development by training and onboarding staff on digital productivity and analytical tools including Office 365 and SPSS.