Warehouse Supervisor
AGILITY LOGISTICS
مجموع سنوات الخبرة :17 years, 5 أشهر
Handling a warehouse with 10000 pallet position with food and non-food products varying across frozen, chilled, ambient and dry category.
Handling a team of 4- Team leaders, 4-QC and 13 MHE operators.
Handling products of customers like Sadia, Saudi Airlines which comprises a total of 42 customers.
Ensure operation are conducted as per SOP and IMS procedures in place and report on deviation if any
Ensure safety and preventive maintenance is undertaken on the MHEs and infrastructure is utilized optimally.
Supervise loading and offloading of shipments and delegate housekeeping tasks regularly for optimum utilization.
Preparing monthly KPIs and reporting it to Line manager on time.
Ensure QHSE standards are maintained.
Ensuring the Receipt Move Audit for all the inbound shipments are done on a daily basis.
Ensuring the Shipment Audit is done for the pick locations on a daily basis. Receipt and Move Audit is done for all put away location.
Ensuring the Cycle count is done in a timely manner.
Conducting tool box meeting on a daily basis.
Serving as the single point of contact between CSR and Warehouse.
Customer Service, Regional HUB, Dubai, Nestle Middle East, Jan 2014- Jan 2015
Manage the order to cash activities for Nestle Oman, Nestle Kuwait and Nestle Iran
Applying reason codes on a timely basis for the accurate capturing of Case Fill Rate
Regular analysis of Order status, Claims, Returns and Refusals
Developing Competency matrix for the team and preparing training plan based on gap analysis
Coaching of Daily Operation Review for continuous improvement
Developed Operational Master Plan- Story Board for Regional Customer Service HUB
Prepare and timely updating of Operational Master Plan
Prepare, update and enhancement of Virtual Operational Master Plan
Prepare Monthly Operation Review Slides for the operating countries
Reviewed the Daily Operation Review Measures and revised the format to align with the guidelines
Warehouse Supervisor, Nestle Dubai Manufacturing LLC, UAE, Dec 2008 - Dec 2013
Manage process flow and day to day activities/functions of the warehouse
Manage proper/organized storage, handling and put-away of all materials
Manage inbound and outbound activities through the defined process
Ensure scheduled/planned dispatches of Consignments to Customers
Inspect and approve all Inbound and Outbound Consignments including Container/Truck
Manage proper inflow of information between Factory, Logistic department, Transport and Customer service for all inbound and outbound deliveries
Manage /ensure proper inventory procedures (cycle counting & periodical count) are in place and timely system transactions are performed by the Warehouse Clerks
Manage bins, racks, warehouse infrastructure, forklifts, vehicles and all other equipment in excellent condition to ensure/enhance a smooth operation along with planned servicing and repairing.
Products handled- Nido, Kitkat and Mackintosh Quality Street
Implementation of Nestle Continues Excellence
Ensuring high level of safety across all activities in warehouse
Ensuring the Good Warehouse Practices are followed by operators
Worked as Client Service Representative in Agility Oman, with Nestle as the client. First point of contact for the customer for any related quieries.Scheduling of daily outbound.Plays a major in communicating the daily inbound to the client. Accountable for daily transactions and forwarding of GRN after quality check. Well versed in EXCEED., NECOM and FMC. Also
deals with STARBUCKS. Includes in preperation of GRN of inbound and preparing for outbound on scheduled days. Responsible for inventory once in every month.Played a major part in the launch of SAP in Nestle.