Muhammad Hammad, Team Leader Internal Control

Muhammad Hammad

Team Leader Internal Control

Habib Bank Limited

Lieu
Pakistan
Éducation
Master, Business Administration
Expérience
19 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :19 years, 11 Mois

Team Leader Internal Control à Habib Bank Limited
  • Pakistan - Faisalabad
  • Je travaille ici depuis septembre 2017

•As a Team Leader job responsibilities include audit/inspection/inquiry of various branches of Habib Bank Limited.
•The adequacy and continued implementation of financial/ operational control systems.
•Review of compliance with relevant laws, SBP prudential regulations, and bank’s SOPs/policies.

district compliance & control officer à United Bank Limited
  • Pakistan - Faisalabad
  • novembre 2011 à septembre 2017

Reporting to Area Manager, currently I am working as District Compliance & Control Officer to ensure smooth functioning, operational reliability and Major responsibilities are as under,
• Identify compliance & control gaps/ grey areas, during branch visits, which may affect branch working and need to be addressed timely.
• Identify flagrant/ high risk issues or suspicious activity which needs to be reported on immediate basis after proper probing and establishing facts and figures.
• Achieve maximum spot rectification at branch level during on site branch reviews.
• Conduct training on highlighted/grey areas to improve/ bridge the gaps.
• To make follow ups for timely rectifications of outstanding exceptions and check subsequent rectifications of outstanding exceptions at District Office/ revisit of the branches.

Operation Manager à UNITED BANK LIMITED
  • Pakistan - Faisalabad
  • mai 2005 à novembre 2011

Responsible for the overall control and supervision of the branch activities, operations, customer services, budget management, compliance & control in order to ensure smooth & efficient operations in the branch.
Managing a team of 10 employee of sales & Operations department.
Ensure that all jobs should be done as per agreed TAT as mentioned in service level agreement.
Responsible for smooth operation of ATM to ensure uptime should remain more then 98%.
Maximizing customer satisfaction with best quality service.
Ensure branch profitability, effective budget monitoring, expense control and approval.
Responsible for maintenance of branch outlook and ambience.
Ensure proper maintenance of branch furniture and fixtures and IT equipment.
Follow the AML and KYC policies according to SBP regulation for achieving the AA Audit ratings in internal or external audit inspection.

System Support Engineer à Sitara Energy LTD
  • Pakistan - Faisalabad
  • juillet 2004 à mai 2005

 Installation, Configuration and Troubleshooting of MS Client OS i.e. Windows XP through Windows 7 (32/64bit), Configuration and break-fix experience
 Hands-on experience of configuring and troubleshooting of TCP/IP and Active Directory based LAN and Wireless-LAN Clients
 Support and assist the Manager with project planning, project definition, requirements definition, analysis, design, testing, system documentation and user training.

Éducation

Master, Business Administration
  • à Virtual University Pakistan
  • septembre 2014

i done my Master degree from Virtual university of pakistan with major in banking and finance.

Baccalauréat, Software Engineering
  • à Science University of Central Punjab

Computer

Specialties & Skills

Auditing
Windows 7
Branch Banking
Customer Service
BANKING
BUDGET MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
CUSTOMER SERVICE
FINANCIAL
POLICY ANALYSIS
PRESENTATION SKILLS
QUALITY

Langues

Anglais
Expert
Urdu
Expert

Formation et Diplômes

basic banking training (Formation)
Institut de formation:
UNITED BANK LIMITED
Date de la formation:
May 2005
Durée:
720 heures
CUSTOMER SERVICES (Formation)
Institut de formation:
UNITED BANK LIMITED
Date de la formation:
August 2009
Durée:
48 heures