Muhammad Haris Saleem

• Monitor and manage Linux system/servers and troubleshoot to resolve networking problems through
effective implementation of preventive measures for IT & Networks.
• Determine and maintain all programs according to company and vendor standards.
• Establish and ensure maintenance of notification according to requirements and monitor effects on the
system.
• Inspect and recommend appropriate installation of operating systems and ensure better optimization
process.
• Assist DevOps team to improve the delivery of value for customers and the business.
• Analyze and identify all technical problems and provide consultation and training to help all users.
• Assist users and provide Ubuntu, OSX, Windows, and all mobile OS, printer, and network break support.
• Analyze IT network systems and ensure compliance to all IT standard practices for the job.
• Prepare and maintain all records and files in relation to IT assets, network performance, and problems for
all routers/switches, LAN, and Linux servers.
• Assist users and communicate all IT policies to users and ensure user compliance.
• Develop and facilitate various initiatives to develop user compliance activities.
• Implement and ensure the upkeep of daily backups.
• Computer hardware & software installation and administration.
• Practice and follow ISO 9001 & 27001 standards to ensure compliance.

• Diagnosing and resolving technical issues.
• Configuring and maintaining Remote SSH.
• Configuring and maintaining Port forwarding.
• Providing timely support to end-users.
• Managing hardware and software installations.
• Ensuring system security and data protection.
• Collaborating with other IT professionals for system upgrades and improvements.
• Maintaining and optimizing IT infrastructure.
• Documenting processes and technical issues.
• Conducting regular system maintenance and monitoring.
• Assisting with network configuration and troubleshooting.
• Offering training and guidance to users on IT best practices.
• Handling procurement of IT equipment and software.
• Managing onboarding and offboarding processes, including account setup and access control.

• Diagnose and resolve technical hardware and software issues.
• Configure and maintain secure remote access and port forwarding.
• Provide timely support and assistance to end-users.
• Manage installations and updates of hardware and software.
• Ensure the security and protection of system data.
• Maintain and optimize IT infrastructure performance.
• Document technical processes and issues accurately.

• Assisting in the design and implementation of network solutions.
• Monitoring network performance and optimizing as needed.
• Supporting the setup and configuration of network devices.
• Conducting network performance tests and troubleshooting issues.
• Assisting in the management of network security protocols.
• Collaborating with the IT team on network expansion projects.