Muhammad Haroon Khan

- Lead IT operations and a team of IT staff supporting 85 retail store locations, a central warehouse, and a factory, ensuring consistent network uptime, server availability, and business continuity across all sites.
- Own server infrastructure, VMware virtualization, Active Directory, and network/domain security enterprise-wide; set priorities and assign tasks across the IT team.
- Enforce endpoint security and 2FA across all systems; manage Microsoft 365, Zendesk, Kissflow, and Zapier integrations.
- Lead ERP migration from Microsoft Dynamics GP to Oracle NetSuite; oversee POS-to-ERP sales data flow, FTP sync, and financial reporting accuracy.
- Manage company website (WordPress), call centre systems, vendor relationships, and IT license/subscription renewals.

- Maintaining company networks, VPNs, routers and other IT hardware.
- Work on Domain.
- Administration of Kaspersky Antivirus.
- Microsoft Dynamics AX.
- Microsoft RMS.
- L1, L2 Level Support For 57 Stores and HeadOffice Employees.
- DB Full and Differential Backup.
- Different Servers Backup on daily, weekly and monthly basis.
- Remote Backup.
- Troubleshooting and resolving networking issues.
- Analyzing VPN and integrating changes into existing firewall policies, while maintaining security standards.
- IP Telephony(PBX)

- Student Information Management System (SIMS)
Administration, Reports generating and Editing.
- Focusing on delivering high-availability network
infrastructure to sustain the users' online and on-site
information technology activities.
- Implementing, administering, and troubleshooting
network devices including WAPs, firewalls, routers,
switches, and controllers.