IT Specialist - Database Administrator
Federal Arab Land Transport (Super Jet) Co
Total years of experience :21 years, 1 Months
- Handle Application and System deployments and installations
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Planning and undertaking scheduled maintenance upgrades
- Talking to staff and computer users to determine the nature of problems, either face-to-face or over the telephone, to help set up systems or resolve issues
- Investigating, diagnosing and solving computer software and hardware faults
- Repairing equipment and replacing parts as required
- rapidly establishing a good working relationship with customers and other professionals, such as software developers
- troubleshooting system and network problems and diagnosing and solving hardware or software faults
- supporting the roll-out of new applications
- working continuously on a task until completion
- Responding to breakdowns
- testing and evaluating new technology
- supervising junior engineering and technical staff
- Implementation of multi-instance Clustering (Active/Passive) servers.
- Supporting over 150 end user (Desktop, Leased line, 3G and wireless user) in more than 25 company branches.
- Installing and maintaining Security Cameras and Video Surveillance Systems (CCTV Cameras and DVR Setup).
- Planned and designed a disaster recovery strategy for the company, a project which was highly commended by the management team.
- Installed a new DBMS and managed testing schedule before successful deployment into a production environment.
- Evaluation of SQL Server configurations and provided recommendations for best practices.
- Performance Tuning of SQL Server, Query optimization, Index recommendations, Temp DB configurations, CPU, memory and storage recommendations for performance improvement.
- Managing Large critical databases in - SQL Server Mirroring, Failover Clustering, Log-Shipping, Replication
- Setup of log shipping, Mirroring, Replication, Always On, Disaster Recovery planning and procedures
- Technical management and support of some 60 webhosting clients (DNS, e-mail, mailing lists, Web, databases).
- Installing and maintaining databases, Maintenance and Administration of Databases and Multidimensional Cubes (Process, Backup, Restore).
- Administration of the database including performance monitoring and tuning.
- Responsible for database security and also preventing data loss.
- Taking part in the preparation and execution of technical tests.
- Documenting troubleshooting and problem resolution steps.
- Populating a database with new information or transfer existing data into it.
- Designing of Security - Active Directory Groups, Roles, Users and Kerberos Authentication
- Daily maintenance of firewall protection and file security.
- Maintain good professional relationships with counterparts of engineering and customer support departments.
- Identifying and escalating immediately any risks to the database service.
- Produced detailed training documentation which aided a new system installation that was distributed to all staff members.
- Act as Microsoft Instructor in order to deliver SQL development and administration knowledge to junior application support agents, database admins and database developers at the company.
- Handle Application and System deployments and installations
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Planning and undertaking scheduled maintenance upgrades
- Talking to staff and computer users to determine the nature of problems, either face-to-face or over the telephone, to help set up systems or resolve issues
- Investigating, diagnosing and solving computer software and hardware faults
- Repairing equipment and replacing parts as required
- rapidly establishing a good working relationship with customers and other professionals, such as software developers
- troubleshooting system and network problems and diagnosing and solving hardware or software faults
- supporting the roll-out of new applications
- working continuously on a task until completion
- Responding to breakdowns
- testing and evaluating new technology
- supervising junior engineering and technical staff
- Implementation of multi-instance Clustering (Active/Passive) servers.
- Evaluation of SQL Server configurations and provided recommendations for best practices.
- Performance Tuning of SQL Server, Query optimization, Index recommendations, Tempdb configurations, CPU, memory and storage recommendations for performance improvement.
- Managing Large critical databases in - SQL Server Failover Clustering, Mirroring, Log-Shipping, Replication
- Setup of log shipping, Mirroring, Replication, Always On, Disaster Recovery planning and procedures
- Supporting over 100 end user (Desktop and wireless user) .
- Technical management and support of some 60 webhosting clients (DNS, e-mail, mailing lists, Web, databases).
- Installing and maintaining databases, Maintenance and Administration of Databases and Multidimensional Cubes (Process, Backup, Restore).
- Administration of the database including performance monitoring and tuning.
- Taking part in the preparation and execution of technical tests.
- Documenting troubleshooting and problem resolution steps.
- Populating a database with new information or transfer existing data into it.
- Designing of Security - Active Directory Groups, Roles, Users and Kerberos Authentication
- Daily maintenance of firewall protection and file security.
- Maintain good professional relationships with counterparts of engineering and customer support departments.
- Responsible for database security and also preventing data loss.
- Identifying and escalating immediately any risks to the database service.
- Act as Microsoft Instructor in order to deliver SQL development and administration knowledge to junior application support agents, database admins and database developers at the company.
- Act as CRM Instructor in order
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Planning and undertaking scheduled maintenance upgrades
- Talking to staff and computer users to determine the nature of problems, either face-to-face or over the telephone, to help set up systems or resolve issues
- Investigating, diagnosing and solving computer software and hardware faults
- Repairing equipment and replacing parts as required
- rapidly establishing a good working relationship with customers and other professionals, such as software developers
- troubleshooting system and network problems and diagnosing and solving hardware or software faults
- setting up new users' accounts and profiles and dealing with password issue
- Worked as a Database Consultant and implemented database replication, log shipping.
My roles and responsibilities are Desktop support, Application support, Hardware support, Windows server, Microsoft office troubleshooting, Mail configuration support, Printer support, , Installation support, Support Microsoft configuration and maintenance •
Network and System setup for Microsoft SQL Server • Worked as part of Network, Application, Database Team •
2002 Al Azhar University, Cairo, Egypt Major: Faculty of Commerce Department: Account Grade: Good (80.8%) 2004 Al Azhar University, Cairo, Egypt Major: Faculty of Commerce Department: Management Grade: Good (84.5%)