MUHAMMAD HASNAIN SALEEM

IT Support at Arabtec

• United Arab Emirates
• My current job since October 2013

Maintaining Desktops
•OS Installation and Trouble Shooting
•Maintaining Printing and Scanning Machines
•Network Trouble Shooting
•PABX configuration and installation
•LAN configuration and installation
•Respond to the needs and questions of users concerning their use of desktop and other IT related equipment
•Provide basic instruction to end users on desktop software when necessary
•Up to date IT and helpdesk skills
•Office 365 and related issues
•Experience in system backup and restoration, hardening and performance monitoring
•Installing and guiding the employees about M-Files, Druva, Primavera and remote applications like Any desk, TeamViewer
•Guiding the staff about the usage of peripherals
•Guiding new staff and provide training and leading the team of IT personals.