NOC Engineer
Telenor Pakistan
Total years of experience :8 years, 3 Months
Major Job responsibilities include:
• Network surveillance & monitoring RAN entities following TL9000 process.
• Monitoring and follow up of countrywide 3G and 4G Rollout projects
• First line of support and maintenance within stipulated time frame.
• Escalation/Dispatching and notification for troubleshooting to SLM as per SLA.
• Follow up of procedures for efficient solution and complete record keeping.
• Reporting on full image of network availability and QoS.
• Managing the record of each fault and correct follow up action by using HP Service Manager.
• Effective vendor management to carry out daily routine tasks.
Bachelor in Electrical Engineering is a pioneer program at NUST university which provides extensive knowledge and practical skill set to graduates to fulfill demands of today's modern industry. In addition to technical skills, communication skills and assisting tools like MS Office are also heavily focused here.