Deputy Manager HR
Master Group of Industries
Total years of experience :18 years, 6 Months
Performing yearly Human Resource Planning (HRP).
Implementing Human Resources Policies, Procedures & Documents (Forms & Letters)
Acting as Change Agent in the execution of new HR Initiatives
Leading and organizing HR Operations through a team of 9 HR Professionals
Managing talent acquisition and employer branding function.
Liaising with recruitment agencies, head hunters and placement offices
Participating and representing company in Job fares
Setting and meeting recruitment targets
Conducting job interviews
Performed yearly salary surveys and updating salary slabs in grading structures.
Perform Job Evaluation of all old and every new created job description in organization.
Personally Conducting Orientation of Assistant Manager and above staff in the Head office Level
Closely monitoring Payroll Process and ensuring on time disbursement of salaries
Ensuring maintenance of complete employee records
Facilitating internal audit and settling audit quires
Dealing and recommending employee cases
Handling employee grievances
Managing Performance Management by developing Key Result Areas (KRAs) and Key Performance Indicators (KPIs) by keeping in view Balanced Scorecard and Line Managers inputs.
Coordinating and monitoring of quarterly performance appraisals.
Manage training function by supervising training executives during Training Need Analysis (TNA), and regular training programs.
Act as in-house trainer of organization by conducting training sessions on Customer Services, Art and Science of Selling, Business Communication, Supervisory Skills, Work Ethics, Team work, Time Management and other soft skills.
Regularly Conducted HR Risk Assessment to form HR Risk Management Strategy.
Developing reports based on HR Matrices and presenting to top management on monthly basis
Re-engineering of employment policy and procedure
Carrying out recruitment & selection process
Designing job ads, collecting and short listing CVs
Conducting first interviews
Using market intelligence to hunt quality candidates
Orienting new employee
Conducting proactive and reactive Training Need Assessment
Preparing required departmental Soft and Technical Skills Set
Developing training calendar
Acting as trainer in all in house training workshops.
Developing and executing Apprenticeship Program
Initiating performance appraisals in the organization.
Transforming annual appraisal system into a performance management system
Defined Key Performance Areas (KPAs)
Developed KPA tracking system
Conducting quarterly performance appraisals
Conducting performance meetings
Coordinating mystery shopping
Assisting CEO in decision making related promotions and increments
Reengineering of compensation and Benefits policy and procedure
Conducting salary survey periodically
Introducing pay package of multiple commission and incentive plans for the retail staff
Introducing cost effective discretionary benefits
Developed and Implemented staff advance and loan policy
Developed complete Customer Services and Retail Operations Manual aligned with business strategy
Designed, Coordinated and executed TNAs.
Designed training programs to cater specific training needs of company employees.
Performed extensive literature review for various concepts and soft skills.
Assisted in designing of training programs
Supervised arrangements for training programs
Established links with training consultancy companies and Independent trainers
Coordinated in developing training budgets and calendars
conducted extensive literature review for following concepts and designed training programs for them
Continues Learning Skills
Work Ethics
Problem Solving Skills
Followership
Customer Services
Organization Politics
Appearance and Grooming
Pakistan Culture
Understanding job specifications.
Finding and short listing most relevant CVs from Job boards and occasionally profiling as well if so required by client.
Understanding client requirements.
Maintaining and improving client relationship (Client Liaison).
Preparing weekly reports to be presented at various levels including directors.
Operating client’s personal CV database through remote desktop.
Acted as audit in charge of various external audit e.g. PCP (Printing Cooperation of Pakistan), Haq Tyre and rubber industries (Pvt) Ltd., ZTBL (Zarai Taraqiati Bank Ltd.), Human development foundation, Child care foundation, Alied Corporation (Pvt) Ltd.
Acted as internal audit in charge of various internal audits e.g. Haq Tyre and rubber industries (Pvt) Ltd., Aysha Textile ltd.
Acted as consultant for various consultancy clients e.g. Air Travel Concepts (Pvt) Ltd., Coffee Tea and Company.
Achieved Rector's Honor Roll (Twice) Achieved Dean's Honor Roll (Once) Achieved distinction in over all result