Muhammad Irfan

Responsible for being the main point of contact in the event of any emergency or security incidents that occur on site. I am working as part of a team via morning and evening shift combination.


Responsibilities:
•Pro-actively ensuring the protection of merchandise, property and assets.
•Creating a safe and comfortable working environment for employees and visitors.
•Patrolling the shopping area for periods of time.
•Directing emergency vehicles and other traffic if a major incident occurs.
•Responding to emergency situations as they arise.
•Accurately reporting all incidents to senior managers.
•Preventing and detecting offences on site.
•Conducting searches of personnel, bags etc.
•Producing written reports.
•Undertaking investigations into reports of offences.
•Using the correct radio voice procedure.
•Escorting individuals off the premises.
•Liaising with the emergency services, police, ambulance and fire service to resolve issues and maintain security and service.
•Checking and validating business visitor credentials.
•Making sure that no unauthorized personnel enter restricted areas.
•Answering queries from visitors to the shopping centre.
•Collecting statements and evidence in reported allegations.
•Accurately updating administrative records and sheets.
•Escalating incidents when required to.

Competencies:
•Good observation skills.
•Aware of health and safety issues.
•Dealing with people politely but in a authoritative manner.
•Possessing a checkable history.
•Computer literate, able to use MS Office and also visitor management systems.
•Capability to monitor information feeds simultaneously from multiple sources.
•Having a professional approach to all routine tasks.
•Experience of monitoring and controlling security equipment.
•Focused on the delivery of customer service.
•Excellent time-management skills.
•Ability to communicate effectively at all levels.
•Experience of working on major events.
•Can drive motor bike and cars.

The Centaurus shopping Mall

F2F Carting Track Islamabad