In-charge IT Department
Kings Palace Real Estate PJSC
Total years of experience :25 years, 3 Months
Proactive support and troubleshooting assistance to all regional partners and employees regarding IT related issues.
Ensure timely follow up with all queries and seek to achieve client satisfaction while providing a high level of efficiency.
Liaise with central IT systems team in relation to problems experienced by local users and with systems generally, and assist in the diagnosis/resolution of such problems.
Maintain firm standard setup for PCs, printers and associated IT equipment.
Provide assistance to Business Support Services with server room activities/miscellaneous issues.
Contribute to the availability and readiness of the administration files.
Maintain detailed documentation and coordinate the sending and receiving of PC hardware for external maintenance.
Keep office files up to date and accurate; provide recommendations to the chairman regarding process improvement and efficiency to ensure that the IT offering continuously matches the needs of the business
Provide basic training for new employees and assist with the central IT department activities (including web site administration tasks)
Provide remote or on-site assistance to colleagues located across other countries.
Manage Cloud Setup & Migration like Microsoft Azure, AWS & Google Cloud.
Analyze technical needs, requirements, and the network’s infrastructure design, integration, and operations
Independently manage company’s network switching, routing and security devices like Firewalls, IPS etc.
• Reporting to Assistant Manager Operation Regional Head
• Publishing the Job vacancies
• Staff Enrollment, Verification of documents through reliable resources
• Staff daily attendance in M.I.S. centrally located in remote head office Lahore
• Preparing staff salaries, verification of leaves, loans
• Petty Cash
• Processing of Daily Post via couriers
• Office Administration
• Teaching Safety, Security and Surveillance
• Closed Circuit Camera Television CCTV Installation
• Digital Video Recorder TELE EYE DVR RX-360 Series
• Night Vision, IP Camera
• Subject Teaching Introduction to Information Technology, ASP.Net, Java, Networking Topologies.
• Computer Systems Purchasing /Selling / Maintenance
• Lab Schedule Planning, Implementation
• MIS -Management Information System
• Accounting Software, Library Management Software
• Lab Maintenance, Internet Sharing, Printer Sharing, Wifi
• Providing Groups Assistance in Final Year Projects to Computer Science Students
• Teaching A-Levels’ Computer Subject (Pre-AP Computer Science- I)
• Teaching MS Office, Flash, Multimedia Courses
• JAVA / Website Development and Software Development
• Development of Clients projects, HR, Payroll, Employee Daily Attendance Monitoring System.
• Installation of Networks, Configuration and Maintenance of workstations and servers for new clients
• File and Printer Sharing
• User Management, Logon Policy, Time Restrictions
• Database Server, File Server, Internet Server Installation, Configuration and Maintenance
• Software Customization
• Designing new forms, reports, tables
• Database Backup and Software Backup
• Server and Client Administration
• Installation of Windows NT, 98, Domain and Active Directory
• Teaching Information and Communication Technology
• Installation, troubleshooting of Windows NT 4. Server & Workstation
• User Management, Sharing of files, website and printing
• Assisting Lecturer for Programming Languages to provide smooth learning environment to Computer Science Students
• Student Fee Record Keeping
• Co-ordination to Examination department, Co-ordination Departments, Management and Information Department
• Daily, Weekly and Monthly Reporting about Income, Expenditures and other Accounts Issues.
• Keep tracking Employees Loan and Advances
• Keep tracking Employees Salaries
• Banks, Bills and Students dealing
• In-house IBM AS/400 Projects from USA for Y2K Conversion, using IBM DB2 /400, CL/400 and RPG/400
• Team member of making a learning IBM Operating System Commands CL/ 400, work book, manual, testing system.
Bachelor of Computer Sciences
