Project Manager
Huawei Technologies
مجموع سنوات الخبرة :24 years, 4 أشهر
Huawei Technologies (KSA)
National Project Manager Rollout (Zain KSA)
May 2014 to date
From May 2014 i am working as National Project Manager Rollout with Huawei Technologies KSA. Below are some key responsibilities which are under my domain.
A leadership role primarily responsible for planning, organizing, leading and delivering projects and programs efficiently and effectively.
Plans, initiates, leads and monitors company’s wide programs, initiatives and projects to meet the goals set by the top management.
Complete responsible for E2E Full Turn Key 3 years Zain Reload project starting from site Acquisition to bringing the site On Air.
Strives to establish project management best practices within the department.
Coordinates with relevant stakeholders to ensure clear identification, specification and common understanding of goals and requirements for programs and projects.
Engages and / or coordinates with relevant stakeholders for project estimation (time, effort, duration) and requirements change management.
Interface with top management and customers and other external entities on project matters.
Timely identifies, mitigates and reports risks to relevant stakeholders.
Having a passion for delivering excellent customer service in a cost effective way.
Gaining a strong knowledge and understanding of a clients’ brand and products.
Organizing Monthly/weekly & daily meetings with staff, directors and with the customer.
Involved in the day to day management of clients. Participation in team building events.
• Moto Indoor To Outdoor Huawei Swap Project
o To save CAPEX & OPEX and for the Technology advancement 3G/WiMAX from 2G, Mobilink has started this project with 1020 sites in the central region for which I was completely responsible. The Project was very critical with the very stringent timelines to follow and a very close liasoning between the Vendor (Huawei) and with in the all the Technical Departments in Mobilink and was successfully completed within record time.
• Site Sharing Project
o In order to optimize costs and reduce OPEX, mobile operators have initiated site sharing project in Pakistan. I was involved in this project since the inception, planning and subsequent execution phases. This project involved rigorous liaison between stakeholders, risk identification, effective communication and monitoring and control.
• In-Building Solutions (IBS)
The project is aimed at providing complete coverage to the buildings identified by Marketing. The buildings are marked based on the high ARPU.
• Network Roll Out for Central Region
o Serving as an interface between different departments for smooth execution in all the processes including site Identification, Acquisition, Build out and subsequent commissioning.
o Experience of Rolling out of over 4, 000 Cell sites in Central region.
o Serving as a single point contact between Higher Management in the Head office and the Rollout teams in the regions.
• Privileged Services to Corporate Customers
o Being the key interface between the Technical and commercial teams, PMO ensures that Mobilink “High-End” customers get exceptional service. To provide seamless coverage different technical means are used including Nano-BTS, Repeaters, Micro/Minis/Macro Sites.
• Reporting & Control
o Generating weekly, Biweekly & Monthly Periodic Reports on Project Progress.
o Holding Weekly meetings on different Projects to avoid any kind of slippages in the projects.
The main responsibilities included: -
• Updating the Project Plan and Generating Periodic Reports on Project Progress.
• Coordinating with BSS and Cell Planning, Production, Deployment and Acquisition Departments for Rollout Project.
• Holding weekly meeting with QOS (Quality of Service) to identify various issues related to customer complaints and then devising strategies to close all pending issues in time to achieve a high level of customer satisfaction.
• Planning and coordinating with RF Planning, RF Optimization and QOS (Quality of Service) for addressing all coverage/optimization related issues in the network.
• Planning of special projects like HBA Reduction, Hardware swaps etc. This includes assigning deadlines and delivering the results in time.
The work experience here at PMCL included two spheres of expertise. These are stated as follows:-
Customer Services Representative
February 2000-Februrary 2002
The main responsibilities included: -
• Handling all sorts of customer complaints and keeping the diverse customer base satisfied.
• Liaising between various Departments for the timely solution of Customer Complaints.
Team Leader Credit & Collection
May 2000-January 2001
• Worked in LEAD (Limit Enhancement & Advance Deposit) Strategic Plan for Credit & Collection (C&C) Department.
3.96 CGPA