Senior Sale Executive
Think Positive Management Consultants
Total years of experience :16 years, 10 Months
• Develops new prospects and interacts with existing customers to increase sales of an organization's products and/or services.
• Familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals.
• Typically reports to a manager or head of a unit/department.
• Promoting, selling and servicing organization's product line.
• Look after corporate clients and make proposals close the sale.
• Achieve the monthly target.
• Give services to the customer.
• Sell the General Insurance as per the Underwriter Guideline.
• To Handel the Clients of HSBC and sell them GI insurance as per requirement.
• Reviewing and making different types of reports e.g. (AML, KYC) with 100% implementation of compliance, operational risk policies and standards. Implementing service quality standards while servicing customers. Maintaining relationship and taking care of portfolio of (500 million) of the branch.
• Ensured account opening procedures are strictly adhered to as per policies and guidelines.
• Developed a potential customer database for new business development.
• Promoted the highest level of customer service and responsiveness to Consumer Banking Customers.
• Visited existing Consumer Banking Customer for relationship deepening.
• Intelligently accessed the needs and problems of the existing customers and guide them in the best solution of their queries and concerns.
• To provide highest level of personalized service to the Bank’s Customers, maximize the sale of personal banking products and increase the deposit of the branch.
• To fully conversant and up to date in the Consumer banking products and market knowledge and to have knowledge of the various products offered by other divisions.
• To Maintain Service Quality Standards for the branch and deputed as Service Quality Manager.
• Handing & Resolving Customers complaints on daily basis.
• Co-ordinaries with Operation.
• Responsible for acquisition, retention and growth in the assigned portfolio.
• To manage the team to 25 DSR's, hiring new staff giving out the training and archiving the team target.
• Responsible for planning & organization liability Sales in South Region through monitoring Sales team performance ensure to achieve budget / targets and DSR's productivity.
• Strategic thinking - Developed Sales strategies and channel development to complement Sales budgets.
• Ensure availability dynamic sales machinery to effectively run the Direct Sales structure.
• Effectively monitoring teams and ensuring the required DSR’s strength is operating on a regional level.
• Reviewed Sales performance of Sales DSR’s with the help of the Sales performance
• report on a daily basis.
• Cascaded relevant guidelines to the DSR's in order to guide them for enhanced productivity.
• Developing & coaching DSR's team - to ensure that DSR's are of highest caliber, which have complete knowledge about the bank and build confidence for them to act on their win if and when a situation arises.
• Lead the team - provided DSR's with direction & focus to generate enthusiasm by maintaining motivational levels. Kept all DSR result oriented.
To do Direct Sales, Meeting with the new clients & Convey clients for Car Financing.
• Training agents
• Managing products planning and setting up monthly targets for the agents.
• To do Direct Sales, Convey new clients for Car Financing.