Muhammad Khezir

• Programming of Telecommunications Equipment: Configured voice and data telecommunications network circuits and equipment through programming.
• Network Installation Planning: Prepared installation schematics and studied technical specifications for planning network installations.
• Network Maintenance Prioritization: Conducted inventory and prioritization of network and equipment repairs.
• Voice and Data Network Establishment: Established voice and data networks by programming features, configuring interfaces and integrations, adhering to industry standards, and activating remote access tools.
• Service Verification: Ensured service quality by testing and reprogramming circuits, equipment, and alarms, identified and corrected issues, and collaborated with engineers to resolve problems.
• Network Documentation: Maintained comprehensive network documentation by recording configuration diagrams and programming details.
• Network Performance Analysis: Analyzed network performance, generated reports based on the analysis, and presented findings to relevant stakeholders.
• Network Troubleshooting: Maintained network integrity by troubleshooting and repairing outages, testing network backup procedures, and updating documentation.
• Customer Relations: Fostered positive customer relationships by promptly addressing inquiries, answering questions, and resolving concerns.
• Safety and Compliance: Upheld a safe work environment by adhering to industry standards and company policies.
• Continuous Learning: Stayed updated on the latest industry knowledge and best practices by actively participating in educational opportunities and keeping up with technical publications.