General Manager
RONIN
Total years of experience :15 years, 9 Months
As a leader in my organization, I spearhead various departments to ensure the seamless functioning of critical operations. My responsibilities encompass overseeing shipping, logistics, claim management, and customer support. I manage all facets of procurement, both local and international, as well as imports, inventory planning, and budgeting. Additionally, I am actively involved in admin and human resources, vendor management, and overall operations. My role extends to handling accounts, finance, quality control, spare parts, research and development, and sales and recovery management. I contribute significantly to local assembling production work, marketing, and product development. Warehouse and retail management are key components of my responsibilities. Beyond day-to-day tasks, I actively shape organizational policies, develop SOPs, and synchronize system developments, showcasing my commitment to comprehensive and effective management practices within the company.
As a key leader in my role, I direct and oversee multifaceted operations across various departments, emphasizing international procurement, vendor management, international licensing, and collaboration with government authorities. My responsibilities extend to managing manufacturing processes, overseeing inventory, and spearheading budgeting and forecasting activities. I play a pivotal role in coordinating shipping and logistics, international finance, artwork and designs, as well as overseeing both local and international warehouses. Additionally, I am actively involved in quality control, imports, exports, incoming quality control (IQC), and indirect processes such as product development (PD), return merchandise authorization (RMA), and research and development (RND). Beyond day-to-day operations, I am instrumental in formulating and implementing policies, standard operating procedures (SOPs), and synchronizing system developments to ensure the seamless and efficient functioning of organizational processes.
My primary responsibility is to oversee and execute all aspects of the procurement process, from manufacturing to end-point delivery. This involves meticulous management of activities such as inventory control, budget planning, forecasting, and ensuring the timely execution of procurement operations. A key focus of my position is the development and implementation of a comprehensive global supplier selection strategy, incorporating spend analysis, vendor identification, selection, and assessments, as well as the consolidation of the spend base. I am instrumental in devising and implementing effective negotiation strategies for procurement activities on a global scale, ensuring adherence to budget constraints and timely delivery without compromising on quality. A critical aspect of my role involves developing and institutionalizing a robust model for make vs. buy decisions to enhance overall business efficiency. My efforts contribute significantly to achieving substantial cost savings through strategic procurement initiatives.
I handle a comprehensive range of responsibilities to ensure the seamless functioning of the business. This encompasses forecasting, budgeting, and procurement activities, along with meticulous planning for shipments and supply needs. Playing a vital role in supporting and managing both customers and the sales team, I facilitate order fulfillment and pricing strategies. Proactively seeking new products, sources, and vendors to enhance business operations and system efficiency is a key aspect of my role. Responsibilities extend to managing purchase negotiations, order processing, and maintaining detailed records. Additionally, I liaise with various outsource companies for product certifications, covering standards such as ROHS, Safety Test, CE, IEC, Radio Test, MSDS, UN32, and more. The role also involves generating international standard reports and engaging with government bodies for tasks such as product registration and legalization with local and international authorities, including GSMA, Bluetooth, NRCS, PTA. Effective warehousing and inventory control, along with adept handling of supplier issues and contract management, round out the multifaceted responsibilities of this dynamic role.
I am responsible for overseeing scheduling and purchasing activities, playing a key role in assisting the manager in recommending additions, revisions, and deletions of items. I actively contribute to the development of skills necessary for cultivating positive vendor relationships, fostering effective collaboration. My duties extend to dealing with inventory planning, scheduling, and ordering of goods and parts, ensuring seamless operations. Additionally, I perform thorough analyses of contracts and quotes, ensuring optimal decision-making in procurement processes. I am actively involved in arranging all types of material purchases, demonstrating proficiency in coordinating and executing procurement tasks to meet organizational needs efficiently.
In my current role, I specialize in providing comprehensive shipping services to customers, both by air and sea. I actively engage in trading transactions with and between customers, facilitating smooth exchanges. Additionally, I offer valuable services such as printing and material resourcing to meet customer needs, issuing purchase orders to suppliers to ensure timely fulfillment. A significant aspect of my responsibilities involves meticulous accounting for customers, including proper invoicing and maintaining payment records. I maintain daily ledgers to ensure accurate and up-to-date financial documentation, contributing to the overall financial health of the business.
I am responsible for handling, attending to, and resolving all customer problems, ensuring their satisfaction. I manage all documents related to import/export activities and customer interactions. Building and maintaining business relationships with diverse partners, both locally and internationally, is a key aspect of my role. I actively contribute to the business's operational efficiency by preparing price quotations, processing orders, managing letters of credit, and addressing product complaints. Furthermore, I am involved in the entire sales order process, from receiving orders to issuing purchase orders. Handling shipping correspondence, coordinating with the Chamber of Commerce, and managing documentation for customs clearance are integral components of my responsibilities, showcasing a comprehensive approach to customer service and international trade operations.
Master In Business Administrator.
Accounts, Stats, Maths