محمد نبيل نبيل

• Develop and maintain network infrastructure documentation HLDs and LLDs
• Configuration and Managing of LAN & WAN network
• Configuration of DDN Storage for IP CCTV cameras recording
• Configuration and deploying Forti SDWAN solution between Plant sides to Datacenter
• Configuration and deployed VMS server in Azure Cloud
• Working as Subject matter expert (SME) for Ashghal DNOM infrastructure project in Qatar
• Monitor network performance and troubleshoot connectivity and configuration issue for ongoing POC and projects
• Act as a point of contact for technical support teams, field technicians, and third-party vendors during project execution

• Provide tier 3 support and troubleshooting to resolve network issues
• Resolve network related calls and incident request as assigned by service desk
• Solution, planning, and implementation for network and security infrastructure
• Provide professional recommendations for efficient local and global operation with other teams
• Develop and maintain network infrastructure documentation
• Perform remote diagnosis of problems for remote sites and branches
• Closely working and leading/supervising level 1 and 2 network team
• Give remote support by using applications like GoToMeeting, Team viewer, Any desk etc.
• Good understanding of OSI model, TCP/IP suit (IP, ARP, ICMP, TCP, UDP, SMTP, FTP, TFTP)
• Monitor ticket queue, Incident requests/Service requests and prioritize to take action accordingly
• Co-ordination with vendors, suppliers and different team for RMA, product delivery
• Daily operation of Fortinet firewall, WAF and WLC (e.g., configuration, Upgrade, rule creation, and modification)
• Support the 24x7 operations and provide technical support for the Network & Security Infrastructure

• Develop and maintain network infrastructure documentation
• Perform remote diagnosis of problems for remote sites and branches
• Closely working and leading/supervising level 1 and 2 network team
• Upgrade data network equipment to the latest stable firmware releases
• Resolve network related calls and incident request as assigned by service desk
• Solution, planning, and implementation for network and security infrastructure
• Provide tier 2 & 3 support and troubleshooting to resolve network related issues
• Co-ordination with vendors, suppliers and different team for RMA, product delivery
• Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs
• Patch and upgrade security product time to time to protect from threats and attacks
• Provide professional recommendations for efficient local and global operation with other teams
• Monitor ticket queue, Incident requests/Service requests and prioritize to act accordingly
• Closely work with managed SOC team to mitigate internal/external threats and respond incident tickets accordingly
• Daily operation of Fortinet firewall, WAF and WLC (e.g., configuration, Upgrade, rule creation, and modification)
• Support the 24x7 operations and provide technical support for the Network & Security Infrastructure Projects:
• Configured SDWAN for Internet load balancing and auto-failover on Fortinet Edge firewall at global locations
• Deployed and implemented 3 x FG-1000D in HA at Afghanistan on Edge, Parameter and DC
• Deployed and implemented FortiAnalyzer FAZ-1000F in Analyzer mode integrated with Fortigate devices
• Created HLD and LLD network diagrams with network traffic flow for HQ and Outreach hospitals
• Migration and replacement of distribution layer Cisco 3850 switches with Cisco 9300 switches
• Migration and replacement of FG-501E to FG-600E
• Wireless controllers Cisco/Ruckus upgraded nationwide

• Design, configuring, and monitoring of LAN, WAN, and cloud infrastructure nationwide.
• Operation Optimization and Maintenance of Network and Security Infrastructure.
• VM creation over VMware ESXI and OS installation (Windows, Linux) for cloud operations.
• Deploy and maintain AWS EC2 instance, Azure IaaS Virtual Machines, Azure Application and
Networking Service to Support growth into the cloud
• Rack mounting, installing OS and configuring DRAC for servers
• Troubleshooting hardware issues (HP, Dell servers, desktop and laptops)
• Support and managing C-Panel and S-Panel for email services
• Firewall filter rules, access control configurations, and policing
• Configuration of hardware raid and installation of host OS
• Solution, planning, and implementation for Internet and Data L2/L3 circuit
• Installing and configuration of local and network printer and other network devices
• Hands-on EGP/IGPS protocols (EIGRP, OSPF BGP), GRE, and layer-2 Protocols
• Configuration of IPSEC tunnels with service partner on Cisco and FortiGate Firewall
• Route/Traffic filtering via path control tool (route maps, prefix-list, policy statement, and PBR
• Design, plan and roll out major periodic upgrades with appropriate change processes
• Daily operation of Fortinet and ASA firewall (e.g., configuration, Upgrade, rule creation, and modification)
• Support the 24x7 operations and provide technical support for the Network & Security Infrastructure

• Design, configuring, and monitoring of LAN, WAN, and cloud infrastructure nationwide.
• Operation Optimization and Maintenance of Network and Security Infrastructure.
• VM creation over VMware ESXI and OS installation (Windows, Linux) for cloud operations.
• Deploy and maintain AWS EC2 instance, Azure IaaS Virtual Machines, Azure Application and Networking Service to Support growth into the cloud
• Rack mounting, installing OS and configuring base servers
• Troubleshooting hardware issues (HP, Dell servers)
• Firewall filter rules, access control configurations, and policing
• Configuration of hardware raid and installation of host OS
• Solution, planning, and implementation for Internet and Data L2/L3 circuit

Configuration andtroubleshootingof LAN&WANnetwork
•Configurationof RemoteAccess VPN
•ConfigurationofvPCbetween CiscoNexus5548switches
•ConfigurationofIPSECtunnelswithservicepartneronCisco5525-XASAFirewall
•ManagedandSupportExtremeWirelessLANnetworkforwirelessconnectivity
•Configurationof ACLs and IP Nat andPat
•MaintaintheDataCenterinfrastructureinaccordancetothespecificationsandprovidingthe
necessary hardware and software.
•SupportandcoordinatewithI.Tsupport teamtoresolveusersconnectivityissues
•PreparingessentialdocumentsrelatedtoNetworkdevicesandDataCenterdevices
•Managethedatacenterinfrastructureandensuredsupport tothefacilities
•Takingdevicesconfigurationbackupsforincaseofanydevicefailure
•MonitoredCCTVandassociatedactivitiesin DataCenter, MeetMe roomand Floors network rooms

• Configuration and troubleshooting of LAN & WAN network
• Taking device configuration backups in case of any device failure
• Implementing local policy in computer systems through active directory
• Configuring and troubleshooting DHCP, DNS and VPN
• Vulnerability patching, Antivirus, and system upgrade to avoid exploitation
• Managed and Support Extreme Wireless LAN network for wireless connectivity
• Configuring and troubleshooting Cisco and Avaya IP phones
• Installing and configuration of local and network printer and other network devices
• Preparing essential documents related to Network devices and Data Center devices
• Configuration of Remote Access VPN, vPC between Cisco Nexus 5548 switches, ACLs, and IP NAT/PAT
• Monitored CCTV and associated activities in Data Center, Meet Me room, and Floors network rooms
• Installing, configuring, and troubleshooting of windows systems, Microsoft office and business applications
• Co-ordination with vendors, suppliers and different team for RMA, product delivery

Configuration andtroubleshootingof Layer2&3Protocols
•Configuration and implementIP SLA
•Configuration andimplement Inter-VLANrouting
• Configuration of L2 Ether channels
• Monitoring network performance using the Solar wind / Cacti NetworkMonitor
• Making sure smooth network connectivity from Data center to POPend
• Handles network related problems and troubleshooting
• Network monitoring, balancing network bandwidth
• Monitoring UPS and power issue of POPs
• Deployment of network infrastructure
• Upgrade switches and Routers IOS

• Provide Level-2/3 support and troubleshooting to resolve issues
• Configuration and implement IP SLA, Inter-VLAN routing, L2 Ether channels
• Monitoring network performance using the Solar wind / Cacti Network Monitor
• Making sure smooth network connectivity from Datacenter to POP end
• Deployment of network infrastructure including network devices and servers
• Performing disaster recovery operations and data backups when required
• Replacing faulty network hardware components when required