General Manager Quality & Management Systems
United Industries Ltd.
Total years of experience :21 years, 6 Months
Leadership & People Management:
• Lead a team of 20 Quality & food safety professionals, conduct review meetings.
• Develop & align QA Objectives & motivate people achieve company goals, continuous improvements in
KPI’s, reduce consumer complaints, pass ISO audits, regulatory inspections & compliance.
• Conduct TNA, Training & development, Annual Performance management of team,
• Continuous improvements by recognition, motivation, empowerment, communication
• CAPEX, OPEX budgeting, project management, change management.
• Coordinate & collaborate with cross functional teams on promoting Quality Culture.
❖ Lead & Manage Laboratory Operations:
✓ Chemical Testing QA/QC Labs:
• Lead & manage 04 multi-sites QA/QC Laboratory Operations for 500 TPD of Oil & Banaspati
• Ensure reliability, accuracy, proficiency of Laboratory Operations
• Testing & analysis of Incoming Crude, processed & final product of Oil & Fats, Detergents,
Chemicals/Processing Aids, Boiler, Raw, Treated & Waste Water.
• Use, calibration & maintenance of Sophisticated Instrumentation e.g. Digital Refractometer, Lovibond
Spectro colorimeter & Model F Tintometer, Spectrophotometer, FTNIR Spectrometer, Precise Digital Balance, Ovens, Centrifugal Machines, Moisture Analyzer, Digital Titrators, Air, Noise & Light Meters, Distillation Systems, Hot plates.
✓ Packaging Materials QA Lab
• Testing & Analysis of PE/PP, PET-PE Films, Shrink & Stretch Films, Corrugated Cartons, COPP Buckets,
PET Bottles, TINS, Plastic Cans, Printed PE Label Stickers.
• Use, maintenance and calibration of latest sophisticated instrumentation i.e. BCT Tester, Tensile Tester,
Grammage Tester, Moisture Analyzer, Thickness & Dimensions.
✓ MR for Management System Certifications:
• Lead & manage ISO 9001, ISO22000/FSSC, HALAL PS 3733, ISO 14001, ISO 17025,
OH & Safety Systems development implementation & certifications as Management Representative.
✓ Compliance:
• Food Laws & regulations, Legal compliance, GMP inspections, Cleaning & Sanitations, Pest management,
PSQCA, PFA, EPA, E & OHS, FDA,
• Supplier developments & Quality Assurance Audits.
• Lead Customer & Consumer Complaints, Trade Quality Assurance Program.
✓ Innovation & Creativity:
• Implementation of 5S, CAPA, KAIZEN, Lean Six Sigma
• TQM / QC Tools implementation, Optimizations, Cost Savings & operational excellence
• SAP A1, B1, ERP, Workflow System implementation
• Data Analytics, Tableau, SPSS implementation & Integrations
Lead Supply Chain Function (Sub functions i.e., Quality Assurance, Production Planning & Control, Processing, Engineering, Warehouse, Procurement, HSE, Civil).
Lead & Manage Organizational KPI's, SC depatmental KPI's, Organizational Excellence, Expansion Projects
Role & Responsibilities: (Quality Management)
• Lead & manage QAD, Labs, (Onsite & Field) for Fresh Produce, Fruits & Vegetables.
• IQF- Individually Quick Freeze Quality Management Program for FnV.
• International Quality Assurance Program of Imported & Exported Fresh, Canned & Frozen Foods Shipments i.e., Site Inspections, Pre & Post Shipment Inspections.
• Lead Cold Chain Quality Assurance Programs & Cold Storage of Potatoes.
• BRC Issue 7, ISO 9001, FSSC 22000 & HACCP Certifications
• ISO14001, ISO 17025, HALAL PS3733 Certifications
• OHSAS18001 & International Buyer Requirements / Certifications.
• Supplier Quality Programs development, implementation and audits
• GMP & Pest Management, Packaging development & trials.
R & D Projects,
• Potato Cold Storage Practices & Impact on Product Quality
• New products development (Juices, Canned Fruits & Vegetables, Fresh & IQF Fruits)
• Substitution of Chlorate & QAC Hazardous Disinfectants for EU Compliance
Key Roles:
Achievements - Critical to Quality / Business Operations
• Lead & manage QA/QC, Food Safety on RGB & PET Lines for CSD Products, Drinking Water & Juices
• Lead FSSC22000 Certification Project of RYK Plant successfully & Re-Certification.
• KORE E-1, ISO14001, FSSC 22000 Audit passed with ZERO NC in 2014, 15 & 16
• EPA - Approvals/NOC for new & existing IEE/EIA based projects from EPD-Punjab.
• QA Function i.e. QA Teams, QA Labs, Key Process Areas. i.e. WT, WWTP & Syrup
• Laboratory Management System ISO 17025:2005 accreditation program
• Water Treatment & Waste Water Treatment Plant QHSE Operations.
• Lead & Manage Microbiology Lab Operations.
OE Projects (2013-16)
• Water usage reduction i.e. WUR Liter /Liter of Beverage. (2013-2015)
• Energy Use Ratio Improvement & Reduction in KWH / Liter of Beverage. (2015)
• CIP Time Optimization at Production Lines and Process Areas. (2014- 2015)
• CO2 Yield Improvement I.e. Kg/Liter of Beverage. (2013-2014)
• Reduction in Waste Water Generation/Re-sue of RO-Reject Water. (2016)
• Re-Use of backwash water of Sand & Carbon purifiers in Water Treatment. (2016)
• Re-Use of Bottle Washers Final Rinse Water as Raw Water. (2016)
• Optimization of Processing Aids Consumption i.e. Filter Aid & Activated Carbon.
• Transition of ISO 9001:2008 & ISO 14001:2004 to 2015 standards.
• Solid Waste Reduction i.e. GM/Liter of Beverage. (2016)
QA Testing & Analysis of drugs, raw materials as per B.P, USP, EPC, DRAP Specification of,
• Incoming raw materials and in process formulations
• Finished Human Dosage forms i.e. (Tablets, Capsules, Injections, Syrups)
• Maintain GMP, cGMP & GLP
• Proficient in use of Spectrophotometer, HPLC, GC, FTNIR, Moisture Analyzer,
QA Testing & Analysis as per B.P, USP, EPC, DRAP Specification of,
• Incoming raw materials and in process formulations
• Finished Human Dosage forms i.e. (Tablets, Capsules, Injections, Syrups)
• Maintain GMP, cGMP & GLP
• Proficient in use of Spectrophotometer, HPLC, GC, FTNIR, Moisture Analyzer,
Key Roles & Responsibilities:
QA Testing & Analysis as per B.P, USP, EPC, DRAP Specification of,
• Incoming raw materials and in process formulations
• Finished Human Dosage forms i.e. (Tablets, Capsules, Injections, Syrups)
• Maintain GMP, cGMP & GLP
• Proficient in use of Spectrophotometer, HPLC, GC, FTNIR, Moisture Analyzer,
MS/MPhil Quality Management
Lead Auditor ISO 9001:2008
Implementing and Auditing OHSAS 18001
Theory and Implementation of SPC.
Leadership Development Training Program.
Innovative ideas, critical thinking, different models and case studies
M.Sc Analytical chemistry
Identify root cause of problems and come up with various possible alternatives and to select most suitable decision.
TQM,Leadership,Knowledge and Change Management
Lead Auditor ISO 17025:2005 from Pakistan National Accreditation Council
Lead Auditor (IRCA Regd.) Food Safety System Certification ISO 22000 & ISO 22002-1/TS
Lead Auditor ISO 14001:2004 (IRCA UK Regd.) from SGS UK.
A Grade
Lean Six Sigma Green Belt CErtification. Theory, Practice and real time Projects using Lean Six Sigma DMAIC Methodology.